Personable communicator with a work history of consistently exceeding performance objectives.

  Outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders, including clients, colleagues and vendors.

  Earned positions of greater responsibility for leading by example and training and mentoring others.

  Solid analytical, time management, attention to detail and organizational skills, including prioritizing tasks.

  Performed multiple jobs while earning an Associates and working toward completing a Bachelors Degree.

  Proficient with Windows and Macintosh operating systems and Microsoft Office Suite.

Bachelor of Arts (BA), History & International Business (Double Major); expected Fall 2016

Old Dominion University Norfolk, VA

Associate of Science; earned 2010

Tidewater Community College Chesapeake, VA

Customer Service Associate, Barnes and Noble Norfolk, VA 2015-Present

  Provide outstanding service to customers in a fast-paced, retail store environment.

  Communicate effectively with a diverse group of shoppers, co-workers and vendors.

Customer Service Associate, University Village Bookstore Norfolk, VA 2014-2015

  Gained the trust, confidence and respect of superiors to learn various aspects of business operations.

  Worked in the textbook and online departments while also processing orders and helping with receiving.

Cashier, Harris Teeter Chesapeake, VA 2012-2014

  Built and maintained positive communications with customers in a high-volume, grocery store setting.

  Collaborated effectively with colleagues to proactively identify and resolve problems.

Assistant Manager/Lead Product Advisor, Gamestop Chesapeake, VA 2010-2012

  Promoted to a management role by ranking among the top two team members for sales results.

  Showcased strong leadership skills to open and close the retail store on numerous occasions.

Customer Service Associate, Panera Bread Chesapeake, VA 2009-2010

  Safely prepared food for customers and ensured a sanitary environment at all times.

Cook, Hardee s Restaurant Chesapeake, VA 2006-2007

  Chosen by managers to train employees and also helped balance cash drawers and make bank deposits.

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am a personable communicator with a work history of consistently exceeding performance objectives. In this capacity, I boast outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders, including clients, colleagues and vendors. During my work history, I have earned positions of greater responsibility for leading by example and training and mentoring others. I also boast solid analytical, time management, attention to detail and organizational skills, including prioritizing tasks. For example, I have performed multiple jobs while earning an Associates and working toward completing a Bachelors Degree.

I anticipate earning a Bachelor of Arts (BA) in History and International Business from Old Dominion University this fall. I am proficient with Windows and Macintosh operating systems and Microsoft Office Suite.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx