Accomplished and well-educated professional with excellent communication and organizational skills.

  Experience working closely with students to provide classroom-based training, as well as education via virtual training and webinars.

  Stellar listening, verbal communication and interpersonal skills to build and maintain rapport and gain the trust, confidence and respect of key stakeholders.

  Proficient with Microsoft Office suite as well as SharePoint; QuickBooks; and Adobe.

> Student Relations > Budget Preparation/Management > HR Support

> Training & Development > Oral Presentations > Interviewing/Hiring

> Policies/Procedures > Continuous Improvement > Test Administration

Doctor of Education, Interdisciplinary Leadership, Creighton University; expected 2018 (3.78 GPA)

Master of Science (MS), Human Resources Administration, Central Michigan University; 2014 (3.64 GPA)

Graduate Certificate, Human Resources Administration, Central Michigan University; 2014

Bachelor of Science (BS), Business Administration, University of North Carolina, Pembroke; 2010

Benefit Advisor, Department of Veteran Affairs (VA), Pearl Harbor Honolulu, HI    Dec. 2014-Present

  Reporting to and working closely with the Site Lead, communicate effectively with the members of the U.S. military, primarily male U.S. Navy and Air Force personnel, ages 25-35.

  Collaborate with the Site Lead to educate up to 30 personnel over two days on a monthly basis in a classroom setting about making a successful career transition from the military to the business world.

  Educate service members about resources inside and outside the military as well as in their local communities.

  Assist service members and staff with developing goals and plans to provide direct assistance and make additional agency referrals.

  Lead a weekly, six-hour in-person training class before 50 service members to inform each of their VA benefits.

  Demonstrate a proven ability to understand the education and retention level of audience members.

  Administer tests to ensure key stakeholders understand the material and information presented.

Benefit Advisor, Department of Veteran Affairs (VA), Pearl Harbor Honolulu, HI    Dec. 2014-Present

  Counsel individual students on a one-on-one basis, including conducting individual interviews.

  Develop and execute a budget for supplies, travel and performance improvement initiatives.

  Help to set up the classroom, including ordering supplies and managing records.

  Coordinate and submit for approval and dissemination, policies and procedures to enhance performance.

  Showcase strong organizational and teamwork skills to work with the Site Lead and Benefits Advisor to collect, analyze and complete accurate forms of data in Microsoft SharePoint.

Full-Time Student, Bachelors and then Masters Degree Programs 2007-Dec. 2014

  Achieved a Master of Science (MS) in Human Resources Administration from Central Michigan University, graduating in Dec. 2014 with a 3.64 GPA.

  Completed Graduate Certificate Program, Human Resources Administration, Central Michigan University.

  Earned a Bachelor of Science (BS) in Business Administration, University of North Carolina, Pembroke, 2010.

Project Administrator, Tetra Tech Architects and Engineers Albany, NY    2000-2007

  Reporting to the Regional Manager, played an integral leadership role improving efficiency and performance.

  Decreased office expenses by taking the initiative to implement needed controls on stock/supplies and by also standardizing ordering processes and procedures, including forms and manuals.

  Saved time, reduced labor costs and increased productivity, positively impacting 36 personnel.

  Supported project managers with preparing and tracking budgets for assigned acquisition projects.

  Assisted with processing new contracts; obtaining contract amendments; collecting on aged accounts receivable; tracking expenses; and maintaining uninterrupted invoices each month.

  Collaborated with colleagues to resolve disputes with clients when issues arose pertaining to contracts.

  Helped co-workers with recruiting, interviewing and hiring candidates for open positions.

  Drafted content for job announcements and researched and suggested pay setting regulations and processes.

  Responded to Family Medical Leave Act (FMLA) inquiries and ensured I-9 compliance.

Member, National Society of Leadership and Success

Member, Society for Human Resource Management (SHRM)

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am an accomplished and well-educated professional with excellent communication and organizational skills. I have experience working closely with students to provide classroom-based training, as well as education via virtual training and webinars. I boast stellar listening, verbal communication and interpersonal skills to build and maintain rapport and gain the trust, confidence and respect of key stakeholders. Among my unique qualifications:

  Collaborate with the Site Lead to educate up to 30 personnel over two days on a monthly basis in a classroom setting about making a successful career transition from the military to the business world.

  Educate service members about resources inside and outside the military as well as in their local communities.

  Lead a weekly, six-hour in-person training class before 50 service members to inform each of their VA benefits.

  Administer tests to ensure key stakeholders understand the material and information presented.

  Counsel individual students on a one-on-one basis, including conducting individual interviews.

I hold a Master of Science (MS) in Human Resources Administration from Central Michigan University. I am currently pursuing a Doctor of Education in Interdisciplinary Leadership at Creighton University, which I expect to earn in 2018 (3.78 GPA).

My previous experience includes playing an integral leadership role improving efficiency and performance at an architectural firm. For example, I decreased office expenses by taking the initiative to implement needed controls on stock/supplies and by also standardizing ordering processes and procedures, including forms and manuals. I also

saved time, reduced labor costs and increased productivity, positively impacting 36 personnel. My additional experience included supporting project managers with preparing and tracking budgets for assigned acquisition projects, as well as assisted with processing new contracts; obtaining contract amendments; collecting on aged accounts receivable; tracking expenses; and maintaining uninterrupted invoices each month. I also helped co-workers with recruiting, interviewing and hiring candidates for open positions, including drafting content for job announcements and researching and suggesting pay setting regulations and processes.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

516-325-0916