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MONICA MASON
0000 xxxxxx xxxx , xxxx , xxxxx 00000
4407351912
abc@xyz.com
Country of Citizenship: United States
Job Title:
Department:
Agency:
Job Announcement Number:
CORE COMPETENCIES
Financial and Accounting Experience, Accounting Records Validation/Monitoring/Maintenance, Account Status Monitoring, Report Development, Account Reconciliation, Multiple Transaction Proficiency, Discrepancy Research, Account Balancing, Customer Service and Support, Strong Written and Oral Communicative Skills, Develop/Interpret Comparative Data, Change Identification, Detail Focus/Orientation, Applicable Regulations, File Validation, Proper Documentation Preparation, Detailed Analysis Development, Problem Resolution, Corrective Action Initiation and Performance, Accounts Receivable/Accounts Payable, Collections, Claims Processing, Utilities, Invoice Management
PROFESSIONAL EXPERIENCE
MONTH 2013 - Present
Department of Veterans Affairs
Regional Office (VARO)
Cleveland, OH
Hours per Week: N/A
Salary: N/A
Supervisor: Wanda Love Johnson Phone: 216.522.3530, X4037 May Contact: N/A
Legal Administrative Specialist
Provide consultative advisement to Veterans/dependents/beneficiaries concerning multiple benefits available through the Department as well as non-VA benefits available with other ancillary, relevant agencies, and continually encourage accessing and utilizing such benefits. Describe various documents required for processing claims and assist with the obtaining and proper completion of the documents/forms; also communicate orally as well as in writing the decisions/rationale for actions taken by VA.
Hold additional responsibilities for performing changes of address and direct deposits, and developing Status of Dependents, School Child Verification, First Notice of Death actions and COLA adjustment write-outs, among others. Serve as first-point-of-communication for Veterans in Public Contact area
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MONICA MASON PAGE 2 OF 4
October 2013 MONTH 2013
Intra Governmental Pay and Collections
Cleveland, OH
Hours per Week: 40
Salary: $35,809 annually
Supervisor: James Johnson Phone: 216-204-7656 May Contact: N/A
Accounting Technician/Intra Governmental Payment and Collections
Expertly received/reviewed/processed 50-100 IPAC transactions daily for Navy use; analyzed accounting information to assure accuracy/data integrity. Was responsible for identifying problems/discrepancies and utilizing email/telephone to contact Navy offices regarding recommended resolution actions.
May 2012 Sept. 2013
Funds Requirement ERP
Cleveland, OH
Hours per Week: 40
Salary: $34,725 annually
Supervisor: Amy Schmitt Phone: 216.204.7798 May Contact: N/A
Accounting Technician/Funds Requirement
Effectively validated, monitored and maintained accounting records and continually ensured available funds accounting line; applied excellent customer skills and consideration of client needs in always responding to customer requests for information and updates on account status and activities. On weekly basis, analyzed all invoices to confirm that funding was available for payment and skillfully assessed vendor contracts to ensure agreement with all contractual standards. Met responsibilities regarding aged invoices, often clearing 500-700 invoices on weekly basis. Worked closely with Navy personnel, communicating via email or telephone to resolve any problems related to invoices or funding.
December 2010 May 2012
Enterprise Resource Planning ERP
DFAS
Cleveland, OH
Hours per Week: 40
Salary: $34,725 annually
Supervisor: Ann Brutvan Phone: 216.204.2663 May Contact: N/A
Accounting Pay Technician
Proficiently oversaw use of specialized ledgers and accounting data; diligently processed 100+ invoices weekly including managing payments, balancing/reconciling accounts and researching any discrepancies. Reviewed contracts to ensure completeness and accuracy and investigated any problems/issues such as invalid document numbers or accounting situations; communicated via email or telephone with Navy personnel to quickly resolve any issues. Interfaced with accountants to resolve such problems as monies being posted to wrong accounts; moved monies to appropriate accounts to resolve any such issues.
Was tasked with providing in-depth training for 15 new Technicians on ERP and One Pay systems, printing instructional screens and providing SOPs. Also trained eight higher pay grade personnel regarding the various responsibilities of a Contracting Officer Representative (COR).
MONICA MASON PAGE 3 OF 4
January 2008-December 2010
Cleveland, OH
Hours per Week: 40
Salary: $32,000 annually
Supervisor: Terrence Edwards Phone: 216.204.3149 May Contact: N/A
Accounting Pay Technician
On daily basis, efficiently processed invoices into One Pay system; carefully researched all invoice packages to ensure accuracy and completeness. Also communicated daily with Navy personnel to develop resolutions to any problems with invoices, providing advisement on performing appropriate solutions/corrections. Was responsible for processing 100-200 claims, utilities and both small and large invoices on a weekly basis. Assessed invoice packages and contracts to ensure accuracy as well as compliance with all guidelines.
April 2007 November 2007
Cleveland Clinic
Cleveland, OH
Hours per Week: 40
Salary: $22,000 annually
Supervisor: Marietta Allen Phone: N/A May Contact: N/A
Account Representative
Skillfully conducted manual as well as electronic postings of third-party and guarantor payments; worked with patient accounts, insurance processing and cash applications. Proficiently analyzed and posted insurance payments and processed patient payments, recording an accuracy rate of 98%.
October 2001 July 2006
JP Morgan Chase
Cleveland, OH
Hours per Week: 20
Salary: $14,880 annually
Supervisor: Mrs. Moss Phone: N/A May Contact: N/A
Collector
In this assignment was tasked with collecting payments for mobile home, home equity and delinquent mortgage accounts. Successfully worked closely with individuals to resolve debts, utilizing various methodologies such as establishing payment plans, initiating deferred payment options or recommending check payments over the telephone. Was involved with working with customers who were 5-29 days or more delinquent, assisted with completing any needed forms for deferred payment options and took debt payments over the telephone.
July 1982 November 1984
United States Navy
Location: N/A
Hours per Week: 40
Salary: $21,000 annually
Supervisor: N/A Phone: N/A May Contact: N/A
Radioman
Held crucial responsibilities in performing ship-to-ship or ship-to-shore communication using high frequency or satellite communication systems; also worked with classified documents and efficiently performed assigned clerical support functions.
MONICA MASON PAGE 4 OF 4
TRAINING/CERTIFICATION
Certificate in Principles of Accounting and Finance, 2011
Certificate as a Contracting Officers Rep, 2011
Certificate of Appreciation from DFAS, 2011
Introduction to Navy/Marine Corps Accounting, 2010
Federal Accounting Fundamentals training, 2010
Invoice and Receiving Reports training, 2009
Leadership skills for non-supervisors, 2009
Certifying Officers Legislation course, 2009
One pay inquiry training, 2008
Standard Accounting and reporting system/Field Level, 2008
Standard Line of Accounting Structure lesson, 2008
Extensive Customer Service training, 1991-1999
AWARDS/COMMENDATIONS/MEMBERSHIP
Magna cum Laude graduate, 5/2006
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