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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


Country of Citizenship: United States

SSN: xxx-xx-xxxx

Top Secret Security Clearance



Job Title: Social Worker

Department: Department Of Veterans Affairs

Agency: Veterans Affairs, Veterans Health Administration

Job Announcement Number: VHA-590-16-1656185-BU



Core Competencies

Education, Counseling, Training/Coaching/Mentoring, MHICM Behavior Modification Principles/Techniques, Wellness Recovery Plan Development, Peer Support, Family Counseling, Operational Risk Management, Crisis Management, Policies/Procedures, Case Management, Outreach, Treatment Planning, Service Delivery, Staff Interface, Progress Evaluation, Documentation/Report Development, Discharge Planning, Consultative Support, Rehabilitative Action Direction, Multiple-Agency Personnel Involvement, Sexual Assault Victim Advocate Training, Alcohol Abuse Training, Customer/Personal Service, Database Management, Personnel Management, Oral/Written Communication, Administration, Proactive/Reactive Issue Resolution


MS Office Suite


Veteran, United States Navy


 Professional Experience


Month 2015 Present

Hampton VA Medical Center

Mental Health Intensive Case Management (MHICM)

Location: N/A

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A




Skillfully support staff in providing crucial services to veterans in dealing with debilitating mental illness and developing methodologies that enable individuals to live successful lives within a community setting. Consistently assist in offering community-based clinical case management to maintain and restore optimal mental health for all personnel. Provide strong assistance to

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patients dealing deal with wide array of issues including drug and alcohol abuse, physical/mental abuse, various family problems, behavior disorders or persistent mental illness. Work closely with multidisciplinary team members in developing organizational analyses that include designing strategies supporting continual growth and optimization of client treatment actions. Improvement in patient functioning and capabilities has resulted in decrease in number of patient visits as well as marked improvement in family relationships.



October 2014 August 2015

Norfolk Community Service Board / Crisis Stabilization Unit

Location: N/A

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A


Intern / Thor Solutions Government Contractor


In this assignment provided important crisis stabilization actions with direct mental health care for non-hospitalized adult individuals experiencing acute psychiatric crisis; focused activities/efforts on averting hospitalization/re-hospitalization. Continually employed strong skills in relationship development, i.e. demonstrating empathy, building rapport, providing positive responses and using appropriate non-verbal behaviors/communication. Additionally employed multiple assessment skills including identifying and evaluating client concerns by utilizing appropriate questioning and insightful interviewing techniques.


Maintained documentation regarding services provided to each client that included identifying client participation levels on daily/weekly basis; also served as facilitator of psychosocial/psycho-educational classes for specific individuals and groups. Worked with socio-culturally diverse individuals with dual diagnoses, providing individual assessment, treatment planning and psychotherapy services. Was responsible for setting realistic and achievable goals for clients by utilizing strong direction of counseling efforts. Assured continual privacy and confidentiality for all individuals.



January 2010 January 2012

United States Navy

Naval Station, Norfolk, VA

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A


Training / Educational Specialist


Successfully delivered classroom training and instruction to 70 sailors that focused on assisting individuals with addressing/resolving various social/career-oriented areas that also aligned with USN mission statements regarding organizational goals; recorded increased promotion rates by 50%. Designed and implemented programs supporting military lifestyles and reached 95% success rate in achieving operational objectives.

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Was responsible for designing, resourcing, implementing and evaluating training that encompassed safety, general military requirements and career-enhancing rating manuals for over 50 individuals; oversaw introduction of new curriculum for enlisted surface warfare specialists and the reproduction of instructor and trainee materials as well as the incorporation of written/verbal testing materials. Developed/presented monthly reports to management that covered lessons, project meetings and percentage of course attendees and oversaw multiple administrative areas.



January 2007 January 2010

United States Navy

Naval Air Terminal, VA

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A


Case Manager / Program Manager


Proficiently designed quarterly progress reports that tracked/assessed career goals, financial progression and any disciplinary activities involving departmental personnel; utilized behavior modification techniques and trained staff regarding implementation of behavioral assessments. Also oversaw quarterly training covering crisis management and operational risk management for 75 staff personnel and recorded a 100% success rate.


Facilitated important programs designed to promote positive and health life styles for military personnel/families as well as respond quickly to any crises or areas of difficulty. Skillfully directed process involved with developing mentoring individuals to assist Navy personnel as well as juveniles with delinquency problems/issues, and provided case management and supervisory support. Employed skills in using MS Excel software to develop database of 120 individuals; was able to record various transitional training stages, education and behavioral disorders and develop referral stress/anger management and financial improvement programs at the Fleet and Family Service Center.



October 2000 January 2007

United States Navy

Mobile Security Squadron

Manama, Bahrain

Location: N/A

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A




Served as Department Career Counselor and was successful in completing and processing over 50 individual behavior assessments; recorded exceptional 95% retention rate. Designed and developed a mentorship program that empowered 70 individuals; saw a 90% success rate in increasing capabilities and meeting professional training requirements. Additionally, provided

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group substance abuse counseling to individual clients who were under court-imposed probation/supervised release conditions.




Education / Training / Certification


Norfolk State University, Norfolk, VA

Master of Social Work; degree expected May 2016


Semester/Credit Hours: N/A


University of Phoenix

Bachelor of Science in Human Services Management, 2013


Semester/Credit Hours: N/A


United States Navy

Sexual Assault Victim Advocate Training, 2009


United States Navy

Work Center Supervisor Leadership Course, 2006


United States Navy

Command Financial Management Specialist

Certificate of Organizational Financial Management, 2007







Navy Achievement Medal

Good Conduct Medal

Sailor of the Quarter






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