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- Dynamic Leader who offers a background in Global Contracts Management, Contract Drafting / Negotiations, Procurement, Advanced Category Management, Cost Modeling, and Financial Management; contributes talent in Privacy / Security, Team Building / Training, Strategic Analysis, Trends Tracking, Communications, Customer Service, and Process Improvement; and exhibits an ability to see the big picture within evolving IT markets.
- Top Performer who boasts above-average career results, and can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
- Visionary Leader with commendable achievements in technology integration in alignment with globally based contracts, and can rise above challenges to increase profits, improve IT efficiencies, and drive winning results.
- Bilingual Communicator (Spanish / English) who builds and sustains synergistic relationships with executives, business / technical professionals, vendors, and clients while leading dynamic staff by example and with integrity.
Global Contracts Manager General Procurement (2013 Present)
Capitalize on the opportunity to facilitate a large-scale global call center s contract drafting and negotiations, including managing a base of 15+ suppliers within the call center category to optimize core business success.
Liaise among global commodity managers, legal, business, and supplier partners to profitably execute contracts ranging from amendments and services schedules to Statements of Work and Master Relationship Agreements.
Successfully implemented a new version of the Global Statement of Work (SOW) template.
Efficiently managed uploading / organization of contracts within the document repository.
Subject Matter Expert General Procurement ￨ Supplier Privacy & Security (2009 2013)
Strategically steered information privacy and security initiatives with extensive knowledge of privacy laws and trends, regional and regulatory requirements, and industry security standards, including serving as Supplier Privacy / Security SME for projects under NDA and handling all information privacy and security agreement negotiations.
Performed as member of a Supplier Risk Management team.
Served as Point of Contact for process, policies, and controls within the Dell GP.
Co-designed Dell s supplier privacy and security oversight compliance program.
Managed IPSA legacy program with IPSAs executed for 95% of the 7,800 suppliers identified.
Earned a WWP Gold Award for successful facilitation and program management of an EMEA Cookie Law project, and ensured compliance with new EU regulations and prevented a possible fine of up to 2%.
Led a strategic Privacy Preference Management project regarding anti-spam laws, and actively drove SOW creation and contribution from a privacy perspective.
Software Contracts Manager IT Vendor Management Office (2006 2009)
Utilized broad scope of industry knowledge and dynamic business acumen toward developing and implementing processes and tools essential to supporting $650 million annually in software, hardware, telecom, consulting, and hosting services, including developing and negotiating short-form license agreements.
Expertly managed all software, hardware, and services contracts with regard to terms, conditions, payments, and purchase orders, and worked closely with key procurement, legal, and finance teams for contract negotiations.
Collaborated with TAGS (Technical Architecture Global Standards) team in fielding various requests for software.
Managed contracts database, as well as license keys and software distribution for wide-ranging contracts.
Directed IBM Passport Advantage and Microsoft Volume Licensing Services sites for Dell.
Served as an active member of the GTES Process Management board.
Personally coordinated and facilitated IT Contracts Review board meetings.
Collaborated with IT segments to appropriately determine various licensing demands.
Served as Systems Administrator for contracts repository and provided support using Remedy for EDMS.
Researched and evaluated vendors acquisitions and the overall impact to Dell for optimal business leverage.
Project Manager IT Architecture & Strategy (2005 2006)
Led targeted decision-making in the oversight of technical architecture global standards for international Dell operations, including coordinating TAGS review process, facilitating discussions, and providing alternative solutions to deviation and waiver requests, as well as conducting technical reviews and assessing diverse software requests.
Spearheaded results-generating engagement process and Charter / CBA reviews for an architecture / strategy team, including coordinating reviews of Charters / CBAs and providing feedback to account managers in IT.
Liaised among Global Technology Engineering Services PMO and eliminated need for A&S team project review.
Handled 160+ TAGS requests in FY06.
Co-led development of a hardware vendor scorecard.
Served as primary contact for all facets of FY07 IT project reviews.
Ensured compliance with Dell technical standards by reviewing software requests.
Initiated a quarterly scorecard to highlight deviations approved, expired, and / or resolved.
Participated in a business process improvement project to develop a Quarterly Business Review process.
Intern Global Technology Development Services (2004)
Contributed sharp analytical abilities toward cohesively analyzing and developing a details-oriented communication plan for a Live Meeting 2003 upgrade, including creating and conducting training presentations on Live Meeting for Dell employees, as well as monitoring Dell Live Meeting upgrade mailbox to provide key support.
Personally developed and maintained the Live Meeting 2003 upgrade intranet site.
Led manual conversion of accounts after the large-scale Live Meeting 2003 upgrade.
Intern Global Information Security Services (2003)
Played a vital role in conducting targeted internet research on security application training curriculum, concepts, and resources, including providing usability and functionality design recommendations to the website.
Developed an executive dashboard for Dell s Data Warehouse using Microsoft SQL Server.
Successfully reviewed proposed Microsoft Training Curriculum, as well as Dell s Security Plan, to consistently ensure strict compliance with defined security concepts and validation against industry security standards.
Bachelor of Science in Computer Science
BPI Yellow Belt Certified Program Management
PCI ￨ DSS ￨ Microsoft Windows OS ￨ UNIX ￨ Microsoft SQL Server ￨ Microsoft Visual Source Safe ￨ Microsoft Visio
C ￨ C++ ￨ Assembly ￨ Java ￨ Perl ￨ PHP ￨ SQL Cloud Security ￨ ISO 27001 ￨ Privacy Law ￨ Compliance ￨ Risk Management
Microsoft Visual Studio ￨ Microsoft Office ￨ Microsoft Access ￨ Ariba Spend Management ￨ Documentum ￨ SharePoint
Member, Inroads ￨ Member, International Association of Privacy Professionals
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