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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Strategic Operations Leader with 10+ years of experience within high-stress environments with a keen ability to lead others and increase organizational efficiency. Experienced in managing several independent business locations, supervising cross-functional teams, handing new hire training, and implementing innovative standard operating procedures. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively building positive relationships with others.
Key Competencies
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Operations Management Food & Service Industry Supply Chain Management Marketing Best Practices |
Community Involvement Strategy Development Vendor Management Contract Negotiation |
Process Improvement Staff Management Complex Problem Solving Attention to Detail |
Professional Experience
Soulshine Pizza Factory 2007-Present
Chief Operations Officer (2016-Present)
Direct day to day operations within a fast-paced food service environment with a concentration on increasing productivity and efficiency levels
Design and implement innovative innovative strategies aimed at increasing revenue levels which has resulted in obtaining over $10 million in annual revenue throughout all locations
Play a lead role in identifying/developing new sites, negotiating new leases/contracts, and managing supply chain operations with the goal of having a consistent supply of materials
VP, Operations (2013-2016)
Oversaw operations throughout all locations which included developing comprehensive standard operating procedures along with creating training materials
Instrumental in the planning and implementation of an online ordering platform which resulted in an increase in sales by 3% and required working closely with a team of Software Developers
Recognized with achieving double digit store growth between 2013 and 2016
Reginal Manager (2012-2013)
Managed daily logistics within 2 individual restaurant locations which held a combined annual revenue of $4 million which required supervising all staff members and diffusing escalated customer service situations
Coordinated local marketing campaigns which included fundraisers, area sponsorships, and community partnerships in addition to handling food safety compliance related tasks
General Manager (2007-2012)
Coordinated daily operations for a single location with a focus on consistently increasing revenue, retaining customers, and reducing overhead costs
Oversaw quality standard levels within the facility which resulted in consistently high food quality and resulted in an increase in customer retention levels
Education
Bachelor of Business Administration, Minor in Accounting, Name of College
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