Yyyyyy x. yyyyyy

Versatile, results-oriented Operations Leader with 20+ years of experience in sales leadership and business development roles within a variety of industries. Advanced experience in leading daily client service operations along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Operations Management Sales/Business Development Lead Generation Strategies

Attention to Detail Staffing Industry Complex Problem Solving Strategy Development

Cost Reduction Productivity/Efficiency Candidate Screening Microsoft Office Suite

• Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and operational efficiency levels
• Design and implement innovative standard operating procedures, supervise team members, and provide both individualized and group training
• Review/analyze critical customer feedback and make appropriate process specific changes in addition to overseeing joint commission accreditations
• Maintain exceptionally low turnover rates which resulted in having up to 150 active Nurses working along with consistently monitoring employee satisfaction levels
• Process staff payroll which included reviewing reported hours and abiding my payday laws within the state in addition to consistently providing stellar fill rates for clients

• Coordinated sales and business development logistics within the organization which included identifying and contacting potential clients along with maintaining rapport with existing key clients
• Worked closely with recruiting teams, screened potential candidates, validated candidate credentials, and maintained large-scale candidate databases
• Successfully closed on 6 new clients in California (29 hospital sites) and increased the number of 13-week travel needs by 20 times

• Led sales and account management functions within a successful staffing company which included consistently increasing client accounts and growing existing accounts
• Utilized superior communication abilities to maintain positive relationships with potential candidates, clients, and internal recruiting teams
• Successfully tripled the number of client facilities within the travel division, increased gross profits by approximately 5%, and ensured compliance with regulatory standards

Additional Experience Includes: Sales Director, OneSource Facility Services (1993-2001) and Sales Representative, American Workforce (1992-1993)

Bachelor of Science, Marketing, University of Tennessee (Honors Graduate)

Yyyyyy x. yyyyyy

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in sales leadership and account management roles with experience in supervising staff members, creating standard operating procedures, and building positive relationships with key clients. In addition, I have strong experience in overseeing lead generation, analyzing and solving complex operational issues, and leading administrative functions such as payroll.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor of Science in Marketing from the University of Tennessee.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy