Resume Writing ?
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(786) 0000 xxxxxx xxxx , xxxx , xxxxx 00000@aol.com
Business Support Specialist
Sales ~ Customer Service ~ Administrative Operations
Profile
Offer numerous years of experience in client-focused industries, with consistently commitment to delivering superior service crucial to driving revenue growth, building loyalty and ensuring satisfaction
Proficient in managing broad-scope office/administrative functions ranging from reception, front-desk operations and appointment scheduling through information systems/files maintenance and multi-line phone system handling; specialization in medical/healthcare sector
Effectively organize and manage workflow to maximize productivity and efficiency; successfully meet critical deadlines and performance goals
Strong communication and interpersonal relation skills; bi-lingual English and Spanish
Solid skills in MS Office Suite (Word/Excel/PowerPoint) and Windows (Vista/XP); able to rapidly learn new systems and software/applications
Professional Background
Receptionist
Florida Foot and Ankle Associates/Dr. Richard Seda, DPM-Miami Beach, FL; 2007-2009
Miami Beach Dental Office-Miami Beach, FL; 2005-2007
Demonstrated dynamic administrative and customer service skills in effectively supporting broad-scope operations of medical/healthcare sector offices; included several doctors
Provided quality service in greeting patients and processing check-in as well as scheduling appointments, responding to inquiries and offering assistance; effectively managed multi-line phone system
Efficiently organized and maintained patient files
Actively interfaced with insurance companies on billing and patient coverage issues
Education
General Undergrad Studies, Miami Dade Community College; 2007-2009
Key coursework: English,
Math, Science
Graduate, Miami Springs High School; 2003
Community Involvement
Volunteer, Local Church and Community; includes
assisting parents/children with homework
Participant, Walk for Autism; fundraising event
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