Yyyyyy x. yyyyyy

Experienced Strategic Leader with 15+ years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in supervising cross-functional teams, managing day-to-day department operations, and providing superior administrative support. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with clients, vendors, and co-workers.

• Directly manage several administrative and operational functions within a fast-paced organization with a concentration on increasing productivity and efficiency
• Provide supervision to approximately 30 team members, act as a primary contact for all shifts on an as needed basis, and assist with special projects as needed
• Play a lead role in the screening, interviewing, and selection of new staff members along with monitoring staff levels to ensure adequate coverage

• Coordinate daily administrative operations within the organization which includes monitoring day-to-day movement of sensitive data
• Utilize superior attention to detail in order to quickly resolve urgent situations, foster positive relationships with both customers and account teams, and monitor data transfer projects
• Selected to participate in the organization s Emerging Leaders Program which was focused on developing leadership skills and fostering team-building abilities
• Member of the organization s training team which is concentrated on providing comprehensive education to both new employees and customers

• Facilitated the completion of logistical operations with a concentration on assisting in the daily movement and security of media from home site to offsite storage facilities
• Analyzed and corrected potential technical issues, assisted customers in retrieving data as needed, and ensured data was able to be restored
• Consistently fostered a positive work environment which required superior communication and interpersonal abilities

Yyyyyy x. yyyyyy

• Directed day-to-day operations which included supervising a team of 10 staff members, assisting with customer requests, and facilitating communication between various internal departments
• Played a lead role in the design and implementation of streamlined processes which were focused on improving customer service levels in addition to overseeing the management of a monthly billing database

• Acted as a member of a team which was concentrated on managing servers which provided data storage to customers
• Successfully built positive relationships with all customers which included small organizations, Fortune 500 companies, and government agencies

• Provided administrative support to the Congressman which included advising on issues within both the Transportation and Infrastructure Committee and the Natural Resources Committee
• Attended committee meetings, tracked committee related legislation, and played an integral role in organization of district field hearings as needed
• Led legislative efforts related to the passage of a resolution focused on honoring the passengers of United Flight 93

Additional Experience: Legislative Assistant, Office of Congressman Bill Shuster (2003-2005) and Scheduler, Office of Congressman Bill Shuster (2001-2003)

Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in managerial and administrative support roles within a variety of industries with experience in leading special projects, supervising cross-functional teams, overseeing recruiting/hiring, and providing superior levels of customer service. In addition, I have a keen ability to foster positive rapport with clients, vendors, co-workers, and members of management.

To complement my professional experience, I also possess stellar interpersonal and communication skills with a stellar educational background which includes Bachelors Degree in Political Science.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy