Bilingual (English and Spanish) Project Management Professional (PMP) with a work history of consistently exceeding performance objectives.

  Outstanding listening, verbal communication and interpersonal skills to gain the trust of key stakeholders.

  Proactively identified problems in a real time and implemented favorable solutions.

  Solid time management, attention to detail and organizational, including prioritizing tasks.

  Proficient with Microsoft Office Suite.

AOC Solutions 2006-Present

Product Manager (2010-Present)

  Build and grow relationships with clients and colleagues in a dynamic, fast-paced environment.

  Develop new products and grow existing products while on tight deadlines and schedules.

  Draft business requirements, specifications and use cases for a web-based online card management report and accounts payable solution.

  Create vision and concept documents, and other marketing materials to design new product enhancements and concepts.

Implementation Manager (2006-2010)

  Ensured all clients boarding to the company platform were implemented on time and on budget, including providing education about the business-to-business payment service.

  Provided documentation for releases, and assisted quality assurance with new product implementations.

Wright Express 1999-2006

Implementation Manager

  Performed a variety of roles over a seven-year period, from accounts receivable to customer service to implementing new clients. 

  Led the implementation cycle, from the signing of a contract to the clients first billing.

  Trained clients on how to use the company s new platform. 

Previously:

Account Receivable Specialist, Idexx Laboratories 1997-1999

Bachelor of Science, Business Administration (BSBA); graduated Magna Cum Laude in 2006
Husson University Southern Maine Westbrook, ME

Project Management Professional (PMP) Certification, Project Management Institute (PMI); Apr. 2015

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am a Bilingual (English and Spanish) Project Management Professional (PMP) with a work history of consistently exceeding performance objectives. I possess outstanding listening, verbal communication and interpersonal skills to gain the trust of key stakeholders. I ve also proactively identified problems in a real time and implemented favorable solutions. I also boast solid time management, attention to detail and organizational, including prioritizing tasks.

Since 2006, I have been employed by AOC Solutions. The last five years, I have served as a Product Manager. In this role, I develop new products and grow existing products while on tight deadlines and schedules. I also draft business requirements, specifications and use cases for a web-based online card management report and accounts payable solution. Previously, as Implementation Manager, I ensured clients boarding to the company platform were implemented on time and on budget, including providing education about the business-to-business payment service. I also provided documentation for releases, and assisted quality assurance with new product implementations.

As your PMP, you will find me to be a team player committed to exceeding your performance objectives. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx