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Personnel Relations | Interpersonal Communication | Relationship Building | Strategic Planning & Analysis

Problem Solving | Time Management | Leadership | Supervision | Critical Thinking Skills | MS Office | Windows

Driven, dedicated and goal-focused professional with years of diverse management experience. Possesses strong critical thinking and problem solving skills that prove effective in working with individuals and groups at all levels. Exudes strong attention to detail and a sound ability to simultaneously manage multiple projects and adhere to deadlines for each. Thrives in both team-based and individual contributor capacities. Seeking a Human Resources Role in the Facilities Management or Real Estate sectors; also open to other industries that will allow for continued professional growth and career progression.

Corporate Facilities Manager (2007 Present)

Facilities Manager (2001 2007)

  Manage daily building operations; develop long-term strategies to maximize space across eight locations in NJ, PA, FL and KS, including headquarters and two 24/7 National Call Centers totaling 800K sq. ft. and 3600 staff members

  Oversee the progress of relocation projects including ones for construction and preparation of office space

o   Contract and manage teams of Architects, Engineers, Contractors, IT Specialists, Furniture Suppliers and other related vendors

o   Also liaise with local authorities and the company s employee base to ensure clear, consistent communication

  Supervise IT system implementations across eight locations including corporate headquarters

  Develop and execute green initiatives and energy efficiency efforts that save the company up to $ 80K annually

  Prepare and manage an annual operating and capital budget of $45M; work diligently to prevent overspending

  Offer surveillance evidence to be used in police investigations and litigation as needed

  Guide, mentor and coach support teams before, during and after weather-related business interruptions to make certain that full operations are restored in a prompt manner

  Coordinate support teams for the Board of Directors and Annual Shareholders meetings

  Comprehensively manage a staff of 20, including on site contractor, facilities maintenance, shipping and receiving, foodservice, janitorial, and security services personnel

  Drive the execution of a training program for internal repairs; resulted in savings of $120K per /year

  Negotiate and manage all facilities contracts including development of work scope, and penalty provisions; yield $200K in annual savings for the term of the contracts

  Carefully monitor vendors to ensure stellar performance relative to customer care, quality control and contract terms

Director, Facilities Management (1998 2001)

Manager, Facilities Management (1991 1998)

  Directed the relocation of corporate headquarters from Queens to Manhattan, a move that involved 350 employees across 80K square feet

  Supervised the construction of 8K square set for the newly-developed Lifetime Movie Channel and an additional 37K square feet for the New Media Department

  Drove daily building operations including, electrical, HVAC, mechanical, housekeeping and related systems

  Led a team of 12 in actively supporting all facilities services

  Developed standards for all operations including annual reviews for all external vendor contracts

  Analyzed and managed office supply and ordering procedures with ease and precision at all times

  Founded the Customer Service Desk and sought immediately to improve response times and actions; implemented related procedures, including monitoring, and the management of telephone repairs and installations

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Continued

  Completed a great deal of project work

o   Prepare vendor Requests for Proposals (RFPs) and evaluated each to make suggestions as needed

o   Oversaw a team including a General Contractor, Engineer, Architect, Mover, MIS/IT staff and voice/telecommunications professionals

o   Ensured clear and consistent internal communication and coordination at all project phases

  Prepared and managed department s annual $2,000,000 operating budget.


  Developed annual staff performance reviews, used to identify goals for the upcoming year

  Organized warehouse operations; included maintaining inventory levels for furniture and supplies

  Managed security operations including TV show audience control and fire safety protocols

Manager Facilities Manager, Citibank Global Finance North America, 1988 1991

Assistant Facilities Manager, Citibank Global Finance North America, 1985 1988

Supervisor Facilities Services, Shearson Lehman American Express, 1983 1995

Facilities Assistant-Facilities Services, Shearson Lehman American Express, 1979 1983

TBD

Volunteer, JDRF Annual Walk

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I am a dynamic, motivated professional with years of progressive experience in the facilities management sector. In each of these roles, I have learned to effectively manage my time so that all daily operations run smoothly and that special projects are tended to with precision and attention to detail.

  My practical experiences have also contributed significantly to my desire to work with others more intensively and eventually transition into a Human Resources role. I ve gained expertise in not only managing staff, but also in working to complete related functions, including performance assessments, supervision and operational standards development, among other vital areas.

  As a professional, I work collaboratively with stakeholders at all levels to help garner the utmost in satisfaction from those I serve. This includes liaising with personnel and third parties, including vendors and suppliers, to ensure that each entity I work with receives the most holistic attention possible.

  Among my strongest suits are management, leadership, critical thinking, collaborative teamwork and interpersonal relations, among others. I aim to achieve organizational success in either an individual contributor or active team member capacity.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume