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Driven, focused, and knowledgeable Strategic Leader with 20+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, completing sales/financial forecasting, diffusing escalated client service situations, and coaching/training staff members. Experienced in increasing operational revenue in addition to maintaining strong communication with co-workers, staff, clients, and members of executive management.

Staff Management Account Management Relationship Management Client Retention

Strategic Planning Leadership/Coaching Sales/Financial Forecasting

Sales Strategy Development Territory Management Profit Growth/Margin Protection

  Directed day to day operations of a group of 9 locations which accounted for over $9MM in annual gross profit and staffed over 45 team members

  Provided individualized coaching and training to staff members, diffused escalated customer service situations, and handled employee hiring and/or termination

  Designed and implemented innovative sales strategies which consistently resulted in achieving both individual and store revenue goals

  Played a lead role in improving performance within 5 locations which were under-performing, leading to a ranking of the top 5 stores throughout the organization

  Awarded President s Club (8x) for top sales and operations in addition to being recognized as a Million Dollar Sales Club Member

  Provided exceptional levels of care to patients within the organization with a concentration on interacting positively with patients, Cardiologists, and nursing staff members

  Maintained an expert level knowledge of nuclear lab operations, stress tests, cardiac rehab, and Holster Testing in addition to leading the set-up of Cardiac Holster Pharmaceutical studies

  Reduced operational overhead cost by $70K through successfully negotiating with vendors on clinical supplies and equipment purchases