- 5707 SE 48^th St. Apt 814 Ÿ Xxxxxx, OK xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Systems Engineer/Technical Solutions Analyst (CERNA)

Qualifications Profile

    Self-assured, dynamic, and results-driven IT professional with more than 5 years providing high-performance solutions architecting and software development in the academe.

-    Proven dedication to process efficiencies in applications development, systems analysis, and user support that ensured the promised benefits in using IT solutions to achieve competitive advantages.

-    Detail-oriented, analytical and methodical with critical thinking to strategize solutions in addressing QA issues in software development and implementation project issues even under stress.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.

Key Expertise

IT Operations Management

    IT Solutions Planning & Execution

    Software Engineering

    Process/Workflow Improvement

    Coding Quality Control

    Research & Development

    Relationship Management (Clients, Stakeholders, IT Vendors)

    Policies & Regulatory Compliance

Project Management

    Concurrent Project Management

    SDLC Management

    Systems/Business Needs Analysis

    Project Budget Management

    System Conversion, Migration & Multi-Platform Integration

    Stress & User Acceptance Testing

Technical

    Algorithm Design & Development

    Systems Architecting & Prototyping

    Apps: AWS, & Azure

    IT Security Backup, Malware Protection, Firewall & Group Policy Set-up

    Virtualization: VPN, & VMware

    Storage Solutions: Hybrid Cloud Storage (IaaS, SaaS, PaaS)

    Networking: WAN/LAN

    Server Admin: Windows Server, Powershell, Microsoft SQL Server, & O365

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

    Internet: Web Research, & Social Networking, & MS SharePoint Online Collaborative Computing

Professional Experience

Colorado Technical University Colorado Springs, CO

Project Management

    Coordinated with software engineers, IT solution vendors, and clients from diverse geographical locations to design and develop software applications, managing all aspects of SDLC, organizing and coordinating project schedules, while developing new team members achieve potential productivity levels.

    Developed expertise on business processes, connecting business knowledge and workflows to build and maintain secure, optimized systems that enable projects to achieved objectives on time and within budgets.

    Reviewed and evaluated software designs and project activities for compliance with standard systems design following security guidelines and standards, providing feedback to improve product quality and mitigate failure risk.

System Administration

    Oversaw installation and maintenance of new servers, client source images and configurations for hardware and software, peripherals, directories, and storage in accordance with CTU S standards and operational requirements.

    Designed and maintained information security policies, conducting system and process audits to produce a biannual Information security report, conducting daily system monitoring to ensure data integrity, security and availability of all hardware, server and computing resources.

    Coordinated efforts in applying user patches and upgrades, as well as upgrades to administrative tools and utilities.

    Wrote and maintained custom scripts to increase system efficiency and reduce human intervention on system tasks.

Relationship Management

    Built and developed sustainable professional relationships with internal and outsourced engineering partners on software systems design and development while enhancing internal knowledge through investigation, mentoring and observation in collaboration with user and IT department personnel.

Education

    VILLANOVA UNIVERSITY Tampa, FL, Master Certificate, Business Analysis

    COLORADO TECHNICAL UNIVERSITY Colorado Springs, CO

MSCE, Database Systems & Design, (in progress)

B.S. in Information Technology, Software Systems Engineering