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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Experienced operations professional with several years of experience within high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in leading daily operations within a retail environment, performing complex data entry, leading cross-functional teams, and implementing streamlined processes. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others.

 

Key Competencies

 

         Customer Service

         Complex Data Entry

         Database Management

         Vendor Management

         Team Leadership

         Budget Management

         Scheduling/Planning

         Account Reconciliation

         Process Improvement

         Supervising Employees

         Retail Operations

         Travel Coordination

 

Professional Experience

 

Dunkin Donuts, Berwyn, IL November 2013-Present

Shift Leader

  Directly manage several administrative and operational functions within the organization with a focus on increasing productivity and efficiency in a retail food-store environment

  Supervise a team of employees which requires providing individualized feedback in addition to managing daily operations within all departments

  Utilize superior financial acumen in order to ensure high levels of customer service are maintained in addition to monitoring all merchandise inventory levels

  Play a lead role in handling all daily cash management functions in addition to managing all internal databases and POS systems

 

Advantage Chevrolet, Hodgkins, IL January 2007-October 2013

Administrative Assistant

  Facilitated a variety of administrative operations which included supporting executive staff members and handling various financial logistical functions such as balancing cash registers, preparing daily sales/cash summaries, and completing bank deposits

  Coordinated travel arrangements for both sales personnel and management and managed all car manufacturer schedules which required superior time management abilities

  Awarded an Employee of the Month Certificate

 

JK Medical, Lyon, IL June 2000-December 2006

Administrative Assistant

  Played a lead role in various administrative operations which included addressing all office correspondence, scheduling patient appointments, and assisting patients in-person or via phone

  Performed patient account reconciliation on a regular basis in addition to consistently fostering a positive work environment which resulted in being awarded Employee of the Month multiple times

 

Additional Professional Experience Includes: Administrative Assistant, Ameritech Usage Specialist

 

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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include significant experience in both operations and administrative roles with a focus on overseeing daily office operations, providing superior customer service, managing databases, and leading teams. In addition, I have a strong background in maintaining productivity and efficiency while simultaneously fostering positive rapport with others.

 

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to design unique business strategies which are focused on improving daily operations.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

Yyyyyy x. yyyyyy

 

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