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Yyyyyy x. yyyyyy
- 12 Poppyfield Ln Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Department Head (IT, Operations, Project Management)
Qualifixxxxxxtions Profile
Self-assured and results-driven US Air Force Veteran and management professional backed by more than 30 years of experience, with the last 19 years providing high-performance executive leadership in project management and operations support in the manufacturing, technology, and business solutions industries.
- Proven dedixxxxxxtion to delivering outstanding operational excellence in IT service operations and project management that enable the business to deliver process efficiencies, service quality, and cost leadership in highly competitive markets.
- Detail-oriented without losing sight of the big picture, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to resolve professional relationship and complex project implementation issues even under stress.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Strong people management and interpersonal communixxxxxxtion skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.
Key Expertise
Business Operations Management
Strategic Planning & Execution
Customer Service Management
Product Development
PMO Operations Management
Supply Chain Management
Fisxxxxxxl & Budget Management
Relationship Management (Clients, Stakeholders, Public, & Suppliers)
Project Management
Full-Cycle Project Management
Systems/Business Needs Analysis
Project Budget Management
Systems Install & Divestment
In-Process/Post Project Support & Review
Administration
Policies & Regulatory Compliance
Staff Supervision, Motivation & Training
Professional Experience
RF Technology Amerixxxxxxs, Inc. Irvine, XXXXXX VP Operations 2014 Present
Provide strategic direction and executive leadership on all North Amerixxxxxxn operations for a manufacturer of wireless voice, data, and paging solutions for corporate accounts in public safety and hospitals,
Manage manufacturing, project/product management, IT & network infrastructure, facilities repairs, and procurement, while coordinating all projects and activities to align with the business strategic plan.
Improve process efficiency and standardize methods and processes in project management, quote to xxxxxxsh, supplies purchasing, and recruitment.
Sponsor and justify xxxxxxpital projects that include enterprise-wide implementation of more efficient ERP system.
Initiate product end-of-life program, progressively retiring previous product generations.
Achievements to Date:
Reduced corporate-wide administrative cost/time by 20%, enabling operations to achieve faster turnaround times.
Successfully transitioned the purchasing model to supply chain management, consolidating best-of breed suppliers, and maintaining productive working relationships with vendors that ultimately improved cost-performance advantages of procured manufacturing supplies.
Reduced aggregated annual inventory requirements by more than 35%, including material cost by 8% through negotiated contracts with accredited suppliers.
VP Sales & Marketing (Temporary) 2016
Managed the sales team, defining and communixxxxxxting marketing programs, and assisting HR in succession planning by developing xxxxxxndidates for the next Sales Executive.
Chaired bi-weekly Sales meeting, defining pricing model for B2B sales, coordinating trade shows and promotional events, and standardizing company collaterals in accordance with marketing communixxxxxxtion plans.
Schneider Electric Tustin, XXXXXX Program Manager, AMP 2012 2014
Provided program management in manufacturing electrixxxxxxl power distribution and power monitoring equipment,
Initiated an Alternative Maritime Power (AMP) program of projects at the Port of Los Angeles designed to decrease air pollution while ships were in port using a dock power system instead of the ship s internal power, benefiting the company in terms of efficiencies in direct material and labor costs.
IP Mobilenet, Llc Santa Ana, XXXXXX Director of Operations (Temporary) 2010 2012
Managed the manufacturing department covering Production Control, Assembly, Test, and Repair processes.
Reduced manufacturing equipment repairs by 35% through proper QA process implementation.
Yyyyyy x. yyyyyy
- 12 Poppyfield Ln Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Professional Experience (continued)
IP Mobilenet, Llc Santa Ana, XXXXXX (continued))
Director of Programs 2006 2012
Served in the Executive team for a manufacturer of mobile data wireless solutions for Public Safety, Transportation, and Utilities industries, planning and executing company vision and objectives by steering Program Management disciplines into pre-sales activities.
Created the Project Management Office, authoring project management methodology, developing staff, and charring the monthly Project Status Review and Steering Committees.
DJC & Associates Rancho Cordova, XXXXXX Technixxxxxxl Consultant 2003 2006
Provided technixxxxxxl and functional business expertise in project management to system integrators, value added resellers, and business solution providers, mostly focusing on small to-medium sxxxxxxle corporate accounts to explore a wider vista for business growth opportunities.
STM Wireless, Inc. Irvine, XXXXXX Manager Project Office 1997 2003
Established a Project Management Office (PMO) that served all existing projects and 2 recently awarded contracts totaling in excess of $200M, providing weekly status to executives to determine revenue recognition, and alleviating the stress placed on project team due to concurrent projects and reduced travel costs.
Reviewed ISO 9000 compliance and remediated as needed and assessed 3rd party contracts used in projects for performance compliance and future renewals.
Implemented Project Kick-off meetings chaired by Sales to hand-off to Projects, executing a master project schedule used to alloxxxxxxte company resources that enabled the team to complete projects on time and within budgets.
Improved customer confidence, implementing a configuration control process to ensure customers received properly configured products, while eliminating redundancies in the manufacturing process.
Eduxxxxxxtion & Credentials
M.B.A. focused on IT Management, (2014) | B.S. in Business Management. (2012)
WESTERN GOVERNORS UNIVERSITY Salt Lake City, UT
A.S. in Computer Science, ORANGE COAST COLLEGE Costa Mesa, XXXXXX (2005)
Computer Science Coursework, XXXXXXLIFORNIA STATE UNIVERISTY Long Beach, XXXXXX (Spring 2009)
Business Management Coursework, IRVINE VALLEY COLLEGE Irvine, XXXXXX (2009 2011)
Professional Training & Certifixxxxxxtions
PMI Certified Project Management Professional (Apr 2009 Present)
Various US Air Force Training Courses:
Supervisors Course (1981) | SATCOM Terminal Maintenance (1980) | NCO Orientation Course (1980)
Space Communixxxxxxtions Systems Operator Specialist (1977) | Basic Training (1977)
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