Yyyyyy x. yyyyyy

National Security Agency

Careers and Programs

Summer Language Program

Job Code 1071633

Dear Hiring Manager,

        In response to the above online posting, I am honored to tender my application to become part of your Summer Language program with a view to successfully completing your requirements. My brief resum is attached for your review and consideration.

What I offer is my forthcoming degree in Liberal Arts focused on proficiency development in the Russian and English languages, and a growing experience in sales, customer service, and order fulfillment in the retail industry. I am currently an Online Shopping Assistant for the Dillon's Division of Kroger Company based in Xxxxxx, XXXXXX while completing my undergraduate studies that I am confident will equip me with the foundational skills to build a career in federal government service in the areas of national security, foreign relations, and global information analysis.

In addition to my learned skill set and competencies, I also offer my personal work ethics and strengths that include a passion for achieving group missions through purposive communication and resource management. Along the way, I have also proven my interpersonal and relationship building successes that bring me and the people I work with to deliver desired outcomes amidst pressures in meeting deadlines and complying with standards, policies and work expectations.

For more details, please take a moment to go through my resum . I believe that my on-going education, growing real-world experience, and personal strengths offer the right mix of qualifications that define me as a suitable candidate to be part of the program. Should you need further information, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

Yyyyyy x. yyyyyy

Internship (NSA Summer Language Program)

Qualifications Profile

    Self-assured and results-driven working students completing a Liberal Arts degree focused on Russian and English language proficiency development while growing a professional experience in sales, customer service, and order fulfillment in the retail industry.

    Highly detailed with analytical thinking to resolve work issues and conflicts even under stress.

    Flexible and adaptable with quick learning abilities to deliver outcomes in fast-paced work environments with or without supervision.

    Proven interpersonal communication skills establishing rapport with colleagues at school and work.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results independently or in collaborative roles.

Skills & Competencies

    Operations Planning & Execution

    Retail Sales Operations

    Customer Service Management

    Office Administration

    Relationship Management (Customers, & Suppliers)

    Time Management

    Productivity Management

    Project/Program Management

    Bilingual in English & Russian (Verbal & Written Communication Fluency)

Technical

    Point-of-Sales System

    Office Tools: MS Office (Word, Excel, & PowerPoint)

    Internet: Email/Webmail, Web Research, & Social Networking

Education & Credentials

    XXXXXX STATE UNIVERSITY Ÿ Xxxxxx, XXXXXX (Expected: 2018)

B.A. in International Studies, GPA: 3.37 (to date)

Coursework in Russian Languages GPA: 3.77 | English GPA: 4.0

Awards & Recognition

    Nominated for the Xxxxxx State University National Honor Society (2015)

    AVID Honor Graduate (2014) | Fory Charitable Trust Scholarship Recipient (2014)

    Xxxxxx State University Academic Scholarship Recipient (2014 and 2015)

Professional Experience

Dillon's Division of Kroger Company Ÿ Xxxxxx, Xxxxxx

    Assemble and package customer on-line orders, process payment, deliver and load grocery product to cars when customers arrive at store for pic-up.

    Provide a satisfying customer experience around company products and services,

    Meet or exceed productivity and service quality standards.

    Leverage communication skills to meet customer expectations while living up to the company's core values of respect, honesty, integrity, diversity and inclusion.

    Process customer orders ensuring accurate data capture through the Point-of-Sale (POS) computer system.

Extracurricular Activities

Community Involvement

    Teacher/Counselor: "Kid's Camp" for inter-city elementary aged children's day camp mentoring d interpersonal, motivational, and communication skills for personal child development (Jun 2014 and Jun 2013)

    Volunteer: "Numanna" non-profit charity packaging 1000+ meals/day for starving Africans in Rwanda (Feb 2013)

    Volunteer: "Work Camp" cleaning the houses of low-income and elderly occupants (Jul 2014 and Jul 2013)

Affiliations

    Member: Northwest High School National Honor Society 2012, 2013, and 2014