This Resume Has Not Been Formatted
Yyyyyy x. yyyyyy Rapid City, XXXXXX xxxxxx
Results-Focused Professional Seeking Executive / Organizational Leadership Role
Dynamic Organizational Leader and Ph.D. in Business Psychology Candidate who exhibits proven experience in Business / Property Management, Team Building, NPO / Community Operations, Strategic Analysis / Planning, Client Relationship Management, Community / Public Relations, and Regulatory Compliance. Top performer who contributes talents in Sales / Marketing, Finance / Accounting, Event Planning, Partnership Development, Program Implementation, and Process Optimization in alignment with a company s vision, value, and goals, and leads staff by example and with integrity to deliver services excellence. Out-of-the-box thinker who seamlessly liaises among public- / private-sector officials, non-profit and / or for-profit organizations, business / operational teams, clients, and the public while driving lucrative results.
Ph.D., Business Psychology (In Progress, Consulting Emphasis) The Chicago School of Professional Psychology
M.S., Psychology (Organizational Leader Development Emphasis) Capella University
B.S., Communications Media Indiana University of Pennsylvania
National Apartment Leasing Professional Certification (Projected 11 / 2016) National Apartment Association
Social Psychology | Behavioral Economics | Psychology of Leadership | Psychology of Group Dynamics
Strategic / Organizational Planning | Change Management | Advanced Consulting | Professional Coaching
Professional Development | Performance Enhancement | Social Entrepreneurship | Ethics | Multicultural Issues
Intergroup Conflict Resolution | Group Facilitation | Business Development | Qualitative Research Methods | Statistics
Talent Management | Succession Planning | Human Resources | Supervising / Coaching Employees | Inferential Statistics
MS Office | Adobe Acrobat | QuickBooks | Crystal Reports | Quorum Land Suite | DM | Practice Advantage | 90 WPM
Hunt Military Communities 2015 Present
Community Manager (2016 Present)
Spearhead results-generating community operations success while assisting the Community Director and mentoring and managing a top-performing team of 3-4 Leasing Specialists and Resident Relations Specialists. Expertly collect and post rent payments; manage resident delinquencies, evictions, and legal notices; and perform pre-closing and closeout accounting processes. Optimize administrative efficiency by monitoring accounts receivable, collecting balances, completing timely weekly and monthly financial and leasing reports, and auditing records and files for accuracy. Continually ensure safety and cleanliness of property by inspecting buildings and grounds. Boost resident retention rates by contributing to growth-focused programs while participating in company training on fair housing, safety, non-discrimination, and harassment prevention. Comply with company s standards; health and safety rules and regulations; and federal, state, and local laws.
Leasing Specialist (2015 2016)
Maximized the community s bottom-line performance while developing services-focused relationships with prospective and / or current residents, including continually meeting and / or exceeding monthly sales and financial goals. Led outreach programs throughout the local community and among top businesses. Exhibited skill in meeting with potential residents; assessing needs; and managing screening efforts, waitlists, and application processes. Objectively processed and managed high-volume applications for housing, and collected application fees and / or deposits. Showcased comprehensive knowledge of availability, pricing terms, incentives, policies, lease documentation, resident guidelines, and waitlist statuses. Drove business growth by preparing and updating advertising and marketing campaigns based on marketing strategies and occupancy needs. Regularly complied with requirements and procedures identified in property legal documents.
Yyyyyy x. yyyyyy | Page Two (xxx-xxx-xxxx
Steptoe & Johnson, PLLC 2013 2015
Energy Internal Control Team Coordinator
Contributed sharp analytical abilities and strong managerial skills toward prioritizing and tracking phase assignments, delegating team tasks, monitoring priority shifts, and supervising team members. Set standards and procedures to optimize team performance, conducted annual reviews, and provided feedback as necessary. Proactively responded to questions and concerns, and enlisted assistance with senior-level management for complex issues as required.
Steptoe & Johnson, PLLC | Culbertson, Weiss, Schetroma & Schug, PC 2009 2015
Paralegal | Legal Secretary
Project-managed oil and gas title work, including tracking workflow of write-ups and senior reviews, setting priorities to complete efforts on time, and managing production of final deliverables. Prioritized workflow for secretaries and clerks. Developed new SOPs. Served as Quorum Land Suite database expert. Delivered high-quality administrative support for attorneys and staff, including proofreading complex legal documents, articles, and publications.
The Crawford County Children s Advisory Council 2007 2009
Capitalized on the opportunity to support administrative operations efforts for a leading 70-member non-profit advisory council board, including coordinating and facilitating integral community events and activities to promote the organization s presence among the public. Built and sustained productive operations by training member agencies and community partners in non-profit organizational initiatives. Cost-effectively managed budgets and event marketing. Grew results by recruiting new community partnerships for CAC within the community, as well as nurturing key relationships.
Prospect Elementary School Afterschool Program | Downtown YMCA 2003
Assistant Group Supervisor
Applied strong leadership talents toward directing a popular Pittsburgh afterschool program for kindergarten through 5th graders, including tutoring children in all subjects, participating in play times, and continually ensuring participant safety and well-being. Managed Caring Habits initiative encompassing selection and facilitation of activities for children.
The Indiana County Department of Human Services & Volunteer Center 2002 2003
Coordinated, planned, and implemented service events (e.g. MLK Jr. Day of Service, National Youth Service Day, County Volunteer Fair), including writing and distributing news releases and spearheading additional publicity for events. Demonstrated experience as an ICDHS Representative on numerous committees, including the Indiana Chapter of SAFE KIDS, Community Health Advisory Council, and Indiana County Tobacco Free Coalition. Led targeted instructions of Red Cross Water Safety Program, WHALE Tales, to 700+ third graders. Completed 1,700+ hours of service in one year.
Meadville Community Theater 2014 2015
Directed all publicity and marketing initiatives for this Meadville, PA-based 401(c)3 non-profit theater, including coordinating all digital (i.e. social media, virtual advertisements, promotions) and print media (e.g. direct mail, newspapers). Operated with a budget of ≤$500 for each show 5 shows annually with up to 600 in attendance per show.
The Gardner Theater Meadville Council on the Arts 2014 2015
Offered proven experience in profitably booking events within the theater space for both MCA-sponsored and external organization use. Managed digital and print media for up to 8 theater events with up to 80 in attendance, and handled all facets of staff recruitment and workflow prioritization, including for areas of facilities, admissions, and concessions.
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!