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Yyyyyy x. yyyyyy

651 Okeechobee Blvd. #408, West Palm Beach, FL xxx-xxx-xxxx

Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, increasing client retention rates, diffusing escalated customer service situations, and coaching/training new staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.


Key Competencies

Sales/Business Development Up-Selling Strategies Staff Training Contract Negotiation

Formal Sales Training CRM Systems Relationship Management Customer Retention

Process Improvement Multi-lingual, Romanian/Russian Current Florida Real Estate License


Professional Experience

Marriott Vacation Club, Orlando, FL November 2007-October 2017

Encore Marketing Sales Executive Grande Vista and Oceana Palms (2010-2017)

In-House Marketing Executive Oceana Palms (2012-2014)

Direct Sales Executive, Grande Vista and Lakeshore Reserve (2007-2010)

  Directed day to day sales and business development logistics within a fast-paced environment with a focus on increasing productivity, revenue, and operational efficiency levels

  Consistently promoted a positive brand image to both new and existing clients, identified the individual needs of potential owners and created appropriate sales strategies, and maintained a positive relationship with the customer throughout the entire sales process

  Maintained an expert level knowledge of product advantages and benefits in addition to leading the sales contract process which required ensuring legal paperwork was completed accurately

  Coordinated virtual tours for potential clients, identified opportunities to up-sell products, and successfully maintaining a high level of client loyalty

  Awards/Accomplishments Include:

o    Number 1 Sales Executive (2008), Number 1 Sales Executive on Transformers Team, Sapphire Club Recipient, Way to GO for Unforgettable Experiences Award (x2), Self-Development Award (2nd Quarter 2010), Highest Seller (Period 2, 2011), Highest Seller (Period 1, 2012), Top 10 Performer (2012), Top 10 Performer (2012), Sapphire Club Award for Marketing Performance of the Year (2013 & 2015), Way to Go Award (2014), Team Culture Award (2015), Super Sapphire Club Award (2016), Senior Marketing Executive level (2017), and Top Encore Executive of the Quarter (2017)


Disney s Hollywood Studies, Orlando, FL 2004-2007


  Supported customer service and administrative operations within a food-service environment which required greeting incoming customers and obtaining food/drink orders

  Utilized superior communication abilities to successfully up-sell products to customers along with ensuring customers have a stellar dining experience



Bachelor of Applied Science in Supervision and Management (December 2018)

Palm Beach State College, Palm Beach, FL


Associate in Arts (December 2015)

Palm Beach State College, Palm Beach, FL


Yyyyyy x. yyyyyy

651 Okeechobee Blvd. #408, West Palm Beach, FL xxx-xxx-xxxx





Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and sales roles with experience in managing sales operations within a variety of industries, designing innovative sales strategies, and upselling organizational products. In addition, I have strong experience in building positive relationships with both prospective and existing clients, monitoring sales metrics, and increasing brand awareness/engagement levels.


Some of my key accomplishments include:


  Consistently achieved stellar sales revenue which included over $2 million in 2016 and over $1.5 million in 2013


  Maintained a demonstrated background in increasing brand awareness, improving customer retention, and exceeding individual sales goals


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy


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