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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


Profile of Qualifications


  • Over 25 years of experience forming positive relationships, providing top notch customer service and demonstrating strong organizational skills across multiple industries.
  • Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.
  • Possesses excellent interpersonal communication skills, key to resolving inquiries and ensuring satisfaction.
  • Strong attention to detail, coupled with exceptional problem solving skills.


Key Areas of Expertise


  Customer Service


  Interpersonal Communication

   Administrative Functions

  Organizational Management

  Problem Solving


Professional Synopsis


Knoll Family Daycare, Menifee, CA 2005-Present


  • Fulfill key proprietary role overseeing all day to day operations in a daycare with 8 children.
  • Form positive relationships with parents; continually maintain open lines of communication.
  • Utilize strong interpersonal and leadership skills to encourage child growth and development.


St. Joseph Hospital, Orange, CA 2001-2003

Emergency Room Registration

  • Demonstrated excellent organizational abilities while maintaining accurate patient records.
  • Used top notch communication skills to resolve patient inquiries and interact with physicians/staff members.
  • Responsibilities included call management, insurance verification and collecting payments.


Whittier Hospital Medical Center, Whittier, CA 1997-2001

Labor and Delivery Unit Secretary / Emergency Room Registration

  • Provided excellent support to office staff, physicians and patients.
  • Utilized strong communication abilities to rapidly resolve inquiries and ensure patient satisfaction.
  • Associated duties included scheduling surgeries, testing and other procedures.


Orange County Community Hospital, Orange, CA 1994-1997

Receptionist / Admitting Clerk

  • Maintained open lines of communication between patients, administrative staff members and physicians; worked rapidly to resolve inquiries and ensure tasks were completed on time.
  • Responsibilities included call management, reviewing documentation for accuracy and maintaining precise patient records.


Family Fitness Centers, Buena Park, CA 1991-1993


  • Performed office tasks as assigned while simultaneously providing service to members and guests.


Education & Professional Development


Pediatric First Aid, CPR/ACLS and AED Certifications

Advanced Medical Coding Course, Mt. San Jacinto College; 2016

Non-Profit Booster Club Founder, Studio 31 Dance Center; 2011-2013

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