• Dynamic B.S. in Human Resources Development Candidate who offers a background in Operations Management, Team Building, Staff Instruction, Training / Development, Technical / Curriculum Writing, and Project Management; contributes talent in Sales, Customer Service, Strategic Analysis / Planning, Logistics, Trends Tracking, Safety Control, and Risk Management, and exhibits an ability to see the big picture at all times.
• Top Performer who can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals while boasting of 5,000+ hours as a Technical Instructor tasked with developing key curriculum.
• Visionary Professional with commendable accomplishments across private- and public-sector initiatives, and who can rise above challenges to train teams, streamline processes, improve efficiencies, and drive winning outcomes.
• Excellent Communicator who builds and sustains synergistic relationships with senior-level management, business teams, and customers; who excels in autonomous and collaborative work environments; and who leads staff by example and with integrity while adjusting instructional styles to meet the skill level of trainees.

Bachelor of Science in Human Resources Development (In Progress) University of Houston

Avionics Technician Certification United States Naval Air Station

Technical Advisor

  Capitalize on the opportunity toward providing forward-thinking iPhone, iPad, iPod, Apple Watch, and iCloud product technical servicing while facilitating world-class customer service, core troubleshooting, and support.

  Achieved credentials as the Apple ID Account Security trained professional.

  Successfully upheld a 100% customer satisfaction survey rating throughout tenure.

  Recognized for ranking considerably higher than the advisor team average in all job aspects.

Sales Representative

  Maximized bottom-line performance by aggressively selling new / used vehicles within a highly competitive environment, including following up on inbound telephone inquiries, walk-in prospects, and email requests.

  Expertly assessed customer needs to recommend desirable products / services and resolved key concerns.

  Successfully sold the maximum number of vehicles at optimal profits.

  Proactively responded to product questions using up-to-date sales knowledge.

Mechanical Engineering Technician

  Utilized broad scope of industry knowledge toward performing engineering technician tasks for a large-scale Tellus Oilfield Research & Development Department, including assembling and disassembling straight and directional drilling motors for use in the oilfield, as well as performing maintenance and build up of core tools.

Mechanical Engineering Technician

  Co-designed, developed, and manufactured high-value motors and tools.

  Drafted and disseminated assembly and disassembly procedures of final models.

Manager Operations ￨ Training ￨ Logistics (2011 2014)

  Strategically steered Logistics, Operations, and Training initiatives for a recruit marksmanship-training company of 180 Marines, including serving as an on-site leader tasked with overseeing all daily operations.

  Led targeted training / development of 400+ Marine recruits weekly in marksmanship skills across 4 rifle ranges.

  Directed safety and operational risk management protocols and ensured training was consistently conducted safely.

  Optimized operations efficiency by tracking companywide statistics and briefing leaders at end of training cycles.

  Conceptualized, developed, and managed a large-scale system for tracking companywide supplies.

  Saved the company $10,000 per quarter used for projects and tasks to improve readiness and morale.

  Ensured company staff met training criteria set by Marine Corps orders (e.g. classes, lectures, courses).

Center for Naval Aviation Technical Training

Master Training Specialist ￨ Electronics Instructor ￨ Technical Writer (2004 2007)

  Spearheaded certified Military Occupational Specialty instruction on the AH-1W Cobra and UH-1N Huey avionics and weapons systems, including training 120 junior avionics technicians in wide-ranging troubleshooting efforts.

  Built highly productive operations by training instructor evaluators on evaluation techniques and debriefing.

  Maximized use of resources to achieve goals by scheduling classes, performing evaluations, and managing core certifications, along with mentoring and managing a results-generating team of fellow instructors.

  Successfully attained billet of Instructor Evaluator and objectively performed 40+ instructor critiques.

  Earned status as Master Training Specialist tasked with developing and implementing course curriculum.

  Honored with Navy Achievement Medal for work with The Center for Naval Aviation Technical Training.

  Consistently ensured staff certification and upheld high-standard instruction in classroom and lab settings.

Work Center Supervisor ￨ Avionics & Weapons System Technician ￨ Maintenance Inspector (1999 2004 ￨ 2007 2011)

  Played a vital role in supervising a details-focused team of 23 staff in performing corrective and preventative maintenance on AH-1W Cobra and UH-1N Huey helicopter avionics and weapons systems with communications, navigation, interior / exterior lighting, stability / augmentation system, and cockpit indication and weapons systems.

  Cost-effectively ordered tools compliant with Naval Aviation Publications to meet and / or exceed all objectives.

  Established Test Gear and Ground Support Equipment Programs for the Squadron.

  Successfully maintained qualifications and on-the-job training for a 23-member department.

  Honored with Navy and Marine Corps Achievement Medal for Operation Enduring Freedom.

  Established Compass Calibration, Hazmat, Training, and Tool Control Programs for the Avionics Division.

  Developed an inventory database and created a system for tracking scheduled and preventative maintenance.

Excellent Professional References Provided Upon Request