Focused and enthusiastic individual seeking to utilize education and experience in a challenging assignment in

Human Resources Management

  Master of Business Administration Studies, Bachelor of Arts in Human Resource Management and Associates Degree

  Expertise in providing outstanding service with Social Security Administration; knowledgeable in SSI appeal process, eligibility, Medicare/Retirement benefits and resolving system-identified discrepancies or other issues regarding benefits and entitlements

  Highly skilled in serving in liaison role, interacting with employees and responding to various inquiries, resolving work-related issues and interpreting and administering contracts

  Establish and maintain currency on all prevailing regulations and legal parameters and continually ensure regulatory compliance

  Exceptional capacity for assessing internal as well as external processes and developing well-considered recommendations regarding needed process and procedural changes or modifications

  Focused on assuring strict compliance with all occupational health and safety issues; develop and implement process and safety improvements in all employee-related involvements including chemical, physical and biological work hazards

Rural Carrier Associate, United States Postal Service, Sun City, FL 2017 - Present

         On daily basis ensure letters/packages are addressed correctly and continually provide relevant delivery information for customers; utilize knowledge of territory to deliver materials properly; qualified to register, certify and insure parcels/letters.

Material Handler, Manpower Temporary Agency/Graybar Electric 2017

         For this temporary assignment was responsible for receiving/breaking-down incoming materials, identifying discrepancies and preparing for shelving/storage; maintained area in an orderly fashion, ensured compliance with safety procedures, and inspected/operated various pieces of warehouse equipment.

         Followed Warehouse Management System procedures in working with stock tickets and packing cross-dock shipments; counted stock items and recorded data, manually as well as with computer system.

         Affixed markings with identification tags, stamps, electric marking tools/labeling equipment, transported products for shelving, coordinated cycle counts, verified pallet locations and consolidated inventory to achieve accurate/on-time shipments.

Customer Service Representative, Social Security Administration 2015 - 2016

         Expertly oversaw eligibility/denials/appeals for SSI/Medicare/retirement benefits; interviewed individuals to identify service needs and referred to appropriate organization(s), and resolved discrepancies.

Manager, USS Xxxxxx 2012

         Served as intermediary between management/personnel; answered inquiries, interpreted/administered contracts, resolved various work-related issues, and analyzed/modified policies to establish programs and assure legal requirements compliance.

         Developed personnel employment records that tracked Leave(s) of Absence, transfers, promotions and attendance, continually ensuring accuracy as well as timeliness.

         Participated in self-assessment reviews and Pre-Reduction-in-Force exercises, worked with internal/external organizations and continually provided exceptional customer support; assessed processes and recommended/implemented procedural improvements.

First Line Leader/Occupational Health and Safety Specialist, USS San Antonio 2008 2012

         Developed/applied knowledge of policies/regulations/industrial processes and recommended actions to reduce personnel exposure to chemical/physical/biological hazards; inspected facilities, machinery and safety equipment to identify hazards and performed corrections to comply with all safety regulations.

         Directed installation of safety devices, investigated accidents/injuries/occupational diseases to identify causes/develop preventive measures, and continually inspected workplace to ensure safety compliance.

Dock Master Port Operation, Naval Station Yorktown, Yorktown, VA 2005 - 2008

         For 40+ personnel was tasked to evaluate reports/self-assessment reviews to improve downsizing activities; coordinated inter-/intra-departmental workflow and material movement, and performed exit interviews as directed by military guidelines, ensuring individuals were apprised of benefits and compensation.

Assistant Manager, USS Enterprise (CVN 65) 2004 - 2005

         Provided managers with insightful advisement regarding EEO and sexual harassment policies and offered change recommendations; managed understaffing situations, dealt with disputes/disagreements and was responsible for implementing required disciplinary actions as well as terminating individuals.

         Led new employee orientation and served as mentor for 60 personnel offering counsel on career decisions, financial responsibilities and EEO situations; maintained Navy records/reports on personnel matters including meeting future manning needs.

Deck Supervisor/Safety Technician, USS Stump 2001 - 2004

         Was responsible for facilitating training/staff development programs; utilized classroom training, demonstration, OJT training actions, meetings, conferences and workshops.

         Trained 324 personnel on Navy OSHA-related programs and reported zero incidents; scheduled workplace hazard evaluations, administered safety/accidents reports and conducted inspections/surveys to ensure departmental compliance with Environmental Health and Safety Regulations.

Cargo Specialist/Hazmat Technician, Navy Battalion One 1998 - 2001

         Expertly managed $50,000 in Operating Target Funds (OPTAR) used by government contractors to purchase supplies and fund equipment maintenance.

         Developed load plans for supply shipments and ocean liners to ensure proper shelving and validity of expiration dates; also utilized manual/automated data processing systems to inspect/count/document cargo.

Masters in Business Administration Studies, Saint Leo University, Tampa, FL

Bachelor of Arts in Human Resource Management, Saint Leo University, Virginia Beach, VA, 2015

Internship, Pruden Center, Suffolk, VA

Associates Degree in Applied Science, University of Phoenix, Tempe, AZ, 2013