Results-driven leader available to contribute strong managerial experience toward supporting a progressive organization in optimizing performance

  Broad business background, with specialization in real estate, financial and insurance sectors; includes loan packaging, payoffs, trust accounting, and escrow/title work

• California Real Estate License, California Department of Real-Estate
• California Insurance License (Property, Casualty, Life and Health); Department of Insurance
• Associate in Commercial Underwriting (AU) Designation
• Associate in General Insurance (AINS) Designation
• California Certified Notary Public

  Valuable entrepreneurial experience in full-scope operations management; spans sales/business development and customer service through administrative, accounting and financial/P&L

  Effectively prioritize, plan, coordinate, and manage workflow/projects to optimize productivity and efficiency, maximize use of time and resources, meet budgets, and achieve deadlines and goals

  Dynamic communication, consultation, presentation, and relationship building skills; bi-lingual fluency in English and Western Armenian

  Technology savvy, with proficiency in Microsoft Office, NGS Software and Trakker Software; able to rapidly learn new systems, software and applications supporting employer operations

Owner/Operator, Elite Notary Pros-Van Nuys, CA 2012-Present

  Have applied sharp business acumen and customer service skills combined with industry expertise toward successfully opening and currently operating company specializing in delivering quality notary services; steer full-scope operations spanning sales and customer service through accounting/financial and administrative, with entire P&L accountability

  Travel to client offices/homes for documentation signing, including ensuring accurate signature, initials and dates where required, and notarize; includes loan, escrow, affidavit, deed of trust, and power of attorney documents.

  Efficiently deliver documents to lenders, escrow companies and related parties to meet critical deadlines.

Payoff Manager, Pacific Coast Title-Woodland Hills, CA 2009-2011

  Provided world-class service in contacting lenders, brokers and escrow officers to facilitate processing of daily recordings; included verification and extensive documentation handling.

  Efficiently processed tax liens and property taxes for payoff while additionally managing daily payoff and trust accounting along with general accounting functions.

  Entrusted with securely wiring money from different accounts.

Assistant Manager, Gateway Title Company/LandAmerica Title-Burbank, CA 2002-2009

  Collaboratively managed operations, with primary focus on handling daily payoff, trust accounting, wire transfer, and daily recordings verification/processing operations.

  Effectively consulted with customers to achieve goals and ensure superior service.

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Payoff Officer, Fidelity National Title-Tarzana, CA 1989-1994/1999-2002

  Concurrent with comprehensive payoff responsibilities, proficiently managed general, trust and payoff accounting functions as well as wired money to diverse accounts.

  Expertly interfaced with clients, including lenders, brokers and escrow officers, to ensure timely processing of daily recordings; applied sharp attention to detail toward verifying for quality assurance.

  Effectively processed tax liens and property taxes for payoff.

Account Executive, Knight Insurance Agency-Glendale, CA 1997-1999

  Specializing in commercial insurance sales, contacted and interviewed prospective clients to secure financial information, discuss existing coverage and deliver presentations of various policies and their features customized to individual needs.

  Thoroughly analyzed existing policies to define opportunities for generating new revenue through additions or changes and advised on strategies for boosting quality of service.

  Actively assisted clients in settling claims while supporting financial integrity of company.

  Effectively managed high volume of electronic/paper records as well as processed policy renewals.

Certificate-Business, Glendale College; 1995

Additional Coursework in Insurance and Real Estate

Numerous Insurance and Sales Seminars