Experienced Strategic Technical Leader with several years of experience in technical support roles along with a superior educational background. Experienced in identifying innovative technical solutions for hardware and/or software issues, overseeing both server and network development, and implementing streamlined operating processes. Equipped with a significant ability to lead technical projects along with building strong rapport with others.

  Direct day to day technical operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Design and support complex web applications, database reports, and application servers in addition to handling system upgrades/installations

  Play a lead role in analyzing detailed web logs, identifying and correcting performance issues, and handling the design of a suite of intranet applications

  Achieved several promotions due to exceptional performance along with maintaining positive rapport with outside vendors and troubleshooting technical issues with hardware/software

  Provided a high level of desktop and network support within the organization which included supporting both Windows 3.11 and 95

  Processed new password updates, reviewed and solved technical issues, and maintained both accounting and Microsoft Office applications

  Successfully patched cables at switches and routers, maintained positive relationships with internal team members, and assisted with special projects

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic technical support roles with experience in designing and implementing standard operating procedures, solving technical issues, and creating complex databases. In addition, I have strong experience in interacting positively with customers, coordinate internal system updates, and assisting with special projects as needed.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s degree in Computer Programming with a Minor in Electronics Engineering from Belgrade University.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy