• Intuitive, devoted Executive Level Leader with over 20 years positively influencing company visions.
• Strategically prioritize, coordinate and manage projects to optimize productivity, efficiency and use of time and resources in achieving aggressive performance goals.
• Specializes in simplifying complex concepts, anticipating issues and ensuring an overall seamless experience.
• Demonstrated capability of leveraging high level of integrity to serve as a customer/patient advocate.
• Regarded for the ability to streamline improvement initiatives, favorably impacting millions of company dollars.
• Dynamic interpersonal communication skills, critical to rapidly establishing rapport and fostering positive relationships.

• At Brown Mackie Colleges, utilized strong leadership skills to proactively motivate and inspire increased performance for 110+ matrixed staff members, resulting in a reduction of student attrition costs by $2M+ across 28 campuses.
• At Kaplan Higher Education, implemented innovative strategies to reduce national student drop rate from 4.6% to 3.0%, leading to a positive revenue impact of $15M+.
• At Kaplan Higher Education, contributed extensively to redesign of accreditation annual report process for 58 campuses; resulting in achievement of accreditation deadlines company wide.

Brown Mackie Colleges, Phoenix, AZ 2013-Present

National Director Academic Operations (2015-2016)

• Demonstrate an innate ability to captivate attention based on demographic, leading to achievement of desired outcome across 28 campuses.
• Received merit based promotion due to strong servant leadership skills and dedication to program.
• Simplify intricate concepts and design output and input processes to meet end goal.
• Successfully transform existing processes by preemptively anticipating and preventing potential issues.
• Design and implement highly effective tools, leading to first time achievement of student persistence goal.
• Ignite, crystallize and operationalize proactive communication and management to achieve outcomes.

Regional VP Academic Operations (2013-2015)

• Fulfilled critical leadership position, implementing successful reform initiatives for 14 locations.
• Championed improvement processes related to customer attrition, resulting in a cost reduction of $1M+.
• Developed roadmaps to display complex concepts in a simple manner.
• Collaborated extensively with Campus Leaders to remain on target to achieve and surpass existing goals.
• Provided inspiration and motivation to all staff members, leading to increased overall performance.
• Chief responsibilities included budget management and conducting risk assessment.

Kaplan Higher Education, Chicago, Illinois 2007-2013

Executive Director, Programmatic Accreditation (2012-2013)

• Obtained merit based promotion after successfully leading an annual accreditation reporting project for 58 campuses, resulting in a company savings of $30M+.
• Provided clarity throughout creation of strategy to achieve overall company vision.
• Recognized for obtaining a record breaking number of approvals from accreditors.
• Cultivated positive relationships with 11 programmatic accreditation agencies by leveraging strong interpersonal skills to rapidly establish rapport.
• Demonstrated a strong ability to remain highly adaptable in a fast paced environment.
• Utilized top notch problem solving skills to develop successful resolutions in various areas.
• Generated thorough risk reports and relayed pertinent information to appropriate parties; maintaining compliance regulation throughout all operations.

Executive Director, Nursing Program and Health Operations (2011-2012)

• Performed highly successful program overhaul within a complex medical department, with a main focus on identification and mitigation of risk and discrepancies.
• Conducted in depth analysis and designed creative solutions, resulting in substantial company cost reduction.
• Heavily involved in roll-out of new processes, including an Associate Degree nursing program.

Executive Director, Academic Affairs (2010-2011)

• Fulfilled critical liaison position for 70+ campuses, concentrating efforts on providing organization with the framework, structure, accountability, tools and programs to meet organizational goals and maintain accreditation standards.
• Leveraged strong leadership skills to provide in depth training to all director level staff members; successfully coordinating an executive level conference with 100+ participants.
• Continually provided top notch customer service while mitigating risk and ensuring a 98% success rate due to excellent problem solving.

Executive Director, Student Retention (2007-2011)

• Promoted highly effective student retention initiatives, while simultaneously focusing on oversight of six regional directors and 70 campus-level directors of education.
• Designed innovative solutions to ensure obtainment of .1% retention goal, equating to approximately $300k.
• Fostered a positive environment throughout all day to day operations; transforming the culture from reactive to proactive.

Corinthian Colleges, Anaheim, CA 2002-2007

Campus President

• Utilized strong servant leadership abilities to streamline daily operations, resulting in highest revenue, strongest student outcomes and maintained regulatory compliance.
• Associated responsibilities included oversight of four directors, as well as 55+ staff members.
• Implemented highly strategic plans, while simultaneously ensuring accreditation compliance, budget management and conducting thorough staff training.
• Recognized for leading third top-producing school of forty schools in 2005.

Previous Positions:

Learning Tree University Director of Professional Education Advisement 1999-2002

US Trading and Associates 1997-1999

Limited Corporation for MAC Cosmetics Business Manager 1994-1997

Ritz Carlton Client Services Representative 1991

Bachelor of Arts in International Relations, Boston University, Boston, MA

Kaplan Leadership Academy, New York, New York, Harvard Business School Executive Leadership Training

Human Resource Management Certificate, Learning Tree University, Costa Mesa, California

Management Training, Ritz Carlton, Boston, Massachusetts