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Accomplished management leader with a consistent, proven track record of exceeding performance goals.
Consistently promoted to positions of greater responsibility for exceeding job objectives.
Stellar listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of customers, colleagues and vendors.
Exceptional time management, attention to detail and organizational skills, including prioritizing tasks.
Publix Supermarkets 2008-Present
Department Manager (2015-Present)
Showcase leadership and communication skills to grow relationships with clients, colleagues and vendors.
Develop strategies to improve customer service and increase store sales and overall profitability.
Manage daily profit and loss, as well as operations, safety policies, inventory control and loss prevention.
Interview candidates for employment opportunities and assist with hiring associates that are an ideal fit.
Train and mentor employees on best practices of operations and to maximize their potential and excel.
Recognized for achieving above average performance metrics.
Assistant Department Manager (2010-2015)
Brought out the best in team members to achieve performance goals, including training personnel.
Proactively identified and resolved problems in real time to maintain customer loyalty.
Grocery Replenishment Specialist (2008-2010)
Performed random and scheduled counts to ensure on hand inventory was correct.
Processed shipments and maintained and organized stock shelves.
Data Media Associates 2007-2008
Customer Service/National Sales Representative
Demonstrated stellar sales skills by acquiring customers, including negotiating favorable prices and contracts.
Educated prospective and existing clientele about the company s products.
Created brochures to illustrate the characteristics, capabilities, features and success of company products.
Publix Supermarkets 1999-2007
Grocery Team Leader (2007)
Led a diverse and talented team of personnel to maximize their potential and excel.
Developed and maintained a creative store layout, including merchandising products to catch consumers eye.
Grocery Associate (1999-2006)
Maintained inventory by efficiently processing and stocking the grocery department as well as sub departments.
Gossett Volkswagen 2005
Successfully persuaded customers to purchase vehicles that met their specific needs.
Bachelor of Business Administration (BBA), Accounting, Middle Georgia State University; expected 2018
Bachelor of Business Administration (BBA), Management, University of North Georgia; earned 2003
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