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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Driven, knowledgeable, and successful management professional with 10+ years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in designing comprehensive business strategies, managing daily operating processes, streamlining business processes, and supervising staff members. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with key clients.

 

Key Competencies

 

         Administrative Support

         Office Management

         Financial Operations

         Strategy Development

 

         Training/Development

         Report Generation

         Vendor Management

         Team Leadership

 

         Process Improvement

         Attention to Detail

         Staff Management

         Human Resources

 

Professional Experience

Super 8, Spring Lake, NC April 2010-Present

Business Manager

  • Directly manage several administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
  • Utilize superior communication and interpersonal abilities in order to foster positive rapport with co-workers, clients, vendors, and members of management
  • Play a lead role in processing client payments and handling internal audits along with generating comprehensive financial and occupancy reports
  • Create/maintain auction schedules, conduct both industry and competitor analysis, design promotional materials, and increase brand awareness within the community
  • Oversee the recruiting and hiring of staff members which requires performing individualized coaching/feedback in addition to handling employee relations issues
  • Successfully handle maintenance issues and diffuse difficult customer service situations

 

Self-Employed October 2005-March 2010

  • Coordinated several operations tasks within a variety of organizations which included managing cross-functional teams, fostering positive relationships with vendors/clients
  • Maintained positive relationships with both vendors and clients, processed staff payroll, and contacted customers via email, chat, or phone

 

Education

Business Analyst Certification, Expert Rating

 

Master s in Human Resource Development

VN South Gujarat University

 

Diploma in Marketing Management

South Gujarat Chamber of Commerce (India)

 

Bachelor of Arts, English, MTB Arts College (India)

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