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Yyyyyy x. yyyyyy
Driven, knowledgeable, and successful management professional with 10+ years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in designing comprehensive business strategies, managing daily operating processes, streamlining business processes, and supervising staff members. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with key clients.
Attention to Detail
- Directly manage several administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
- Utilize superior communication and interpersonal abilities in order to foster positive rapport with co-workers, clients, vendors, and members of management
- Play a lead role in processing client payments and handling internal audits along with generating comprehensive financial and occupancy reports
- Create/maintain auction schedules, conduct both industry and competitor analysis, design promotional materials, and increase brand awareness within the community
- Oversee the recruiting and hiring of staff members which requires performing individualized coaching/feedback in addition to handling employee relations issues
- Successfully handle maintenance issues and diffuse difficult customer service situations
- Coordinated several operations tasks within a variety of organizations which included managing cross-functional teams, fostering positive relationships with vendors/clients
- Maintained positive relationships with both vendors and clients, processed staff payroll, and contacted customers via email, chat, or phone
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