Driven, focused, and knowledgeable Executive Technology Leader with 10+ years of experience in high-performance, change focused environments across a variety of environments. Adept at helping businesses stabilize and grow through deploying innovative strategies, process efficiency, and accountability. Proven expertise in navigating organizational success, managing stakeholders, and building and mobilizing cross-functional teams of dedicated employees while fostering a positive culture of collaboration and motivation that breeds top performers. History of developing inventive technical solutions, pioneering comprehensive projects, and leading enterprises through constant evolution.

Process Engineering Training / Development Policy Development CMMI Appraisal Management

Process Automation/Improvement Agile/Scrum Methodologies Stakeholder Management

Application Design/Development Cost/Resource Management Change Management

  Direct day to day technical operations within a fast-paced environment which includes performing both software regression and software performance testing

  Support complex software bug tracking, POA&M review/tracking, and software user management along with handling the creation of service level agreements, security plans, and contingency plans

  Analyze user roles and assigned responsibilities in addition to handling the deactivation of users and the support of the risk management framework certification and accreditation program

  Coordinated comprehensive program functions within the organization which centered on identifying project scope, creating project schedules, and monitoring project resources

  Recognized as ITIL Knowledge Manager which included maintaining compliance with internal standard operating procedures and Section 508 regulations

  Supervised the Process Improvement Team which required leading change management initiatives and utilizing PMIBOK, CMMI, ITIL, ISO, and Six Sigma

  Managed quality assurance functions such as audits and data analysis, supported the Account team with technical issues, and analyzed potential project risk

  Successfully reviewed, tracked, and submitted over 400 deliverables to the customer along with playing a lead role in reducing deliverables to 200 which resulted in receiving recognition

  Supported new hire recruitment tasks, created training schedules, and coached new employees on project expectations and guidelines

  Managed project management tasks such as maintaining project documentation, ensuring contract deliverables are met, completing risk management functions, and conducting project audits

  Provided support to Project Managers as needed, assisted with change management initiatives, and designed innovative quality strategies

  Played a lead role in a large-scale project which was focused on developing and implementing a software aimed at creating a paperless system for the District of Columba Public School system

  Monitored the digitization of student files to ensure high levels of quality, evaluated team member progress, and generated comprehensive project reports

  Scheduled/allocated staff workload, reviewed team member timesheets, facilitated team meetings, and provided individualized feedback/coaching

  Directed day to day technical tasks within the organization which included completing QA/QC functions, verifying complex data, and ensuring internal compliance with accreditation standards

  Designed and implemented standard operating procedures, completed gross descriptions of anatomic specimens, and prepared tissue for cassettes

  Successfully prepared histologic slides of human tissue researched instrumentation purchasing, trained new staff members, and supported customer service tasks

  Pathology Laboratory Assistant, Mary Washington Hospital, 2004-2007