- 542 Crystal Lake Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        I am writing this in response to a job vacancy posting for the position of ________________. Please accept my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my certificated training in Medical Coding and more than 16 years providing high-performance sales, customer service, administration, and business management in the property, retail and home improvement business with a determined drive to transition into the healthcare industry. I am currently managing my own business as Owner/Office Manager of Haley Appraisal, Llc based in Maumee, XXXXXX following a tenure as Designer Assistant for Bruce Roberts Interiors in Perrysburg, XXXXXX and a short stint as a Customer Service Representative for a gift shop. For more details, please take a moment to go through my resum .

In all my professional engagements in sales, administration, and entrepreneurship, not only can I leverage these in transitioning to a career in healthcare as a Medical Coder, but also offer my personal strengths that include a passion for achieving group missions and objectives through sustained customer-focused and results-driven work excellence. In addition, my interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals will go a long way to providing a successful transition that would be mutually rewarding for me and the healthcare or medical company I work with.

I believe that my training, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you so much for considering me, and I look forward to hearing from you soon.

Sincerely,

CASEY HALEY

Attachment: Resum

- 542 Crystal Lake Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Medical Coding (Private Practice Hospital)

Qualifications Profile

    Highly self-motivated and results-driven management professional with more than 16 years providing high-performance sales, customer service, and business management in the property, retail and home improvement business with a view to transitioning to medical coding in the healthcare industry.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.

Key Expertise

    Medical Coding (ICD-9 CM/CPT)

    Medical Records & Document Management

    Retail Sales Management

    Customer Service Management

    Property Appraisal

    Relationship Management (Customers, Public, & Suppliers)

    Process/Workflow Improvement

    Staff Supervision & Training

Professional Experience

Medical Coding (from Certificated Training)

    Leverage knowledge of anatomy/physiology as well as medical terminology to work as a medical coding professional using the ICD-9-CM/CPT coding standards and diagnostic codes.

    Manage patient care history with proper organization and use of the HCPCS Level II manual.

    Adhere to the ethical standards and guidelines for healthcare practice in the areas of OB-GYNE, Radiology, Cardiology, and Pediatrics, among others.

Sales & Business Management

    Provide strategic direction and leadership in managing and growing an appraisal company handled by hired appraisers and office support staff.

    Accept and process new appraisal orders farmed them out to appraisers, notifying them of new orders and communicating to client their appraisal reports.

    Ordered and priced merchandise items as well as maintain a fabric library for an interior design company.

Administration

    Train and mentor new and junior staff while building and nurturing professional relationships with clients.

    Assist in providing administrative support, entertaining client calls, developing and implementing policies and ensuring compliance with industry regulations.

    Oversee accounting process for an interior design company with focus on accounts receivable and accounts payable, taxes and payroll, among others

Customer Service Management

    Provide sales support with excellent customer service in accordance with company policies and service quality standards, building and maintaining professional relationships that ensure repeat business and secure loyalties.

    Inform and update the client with scheduling appointment status and ETA of the report.

    Responsible for providing job estimates and writing up proposals for design contracts.

Work History

Owner / Office Manager. Haley Appraisal, Llc Ÿ Maumee, XXXXXX 2003 Present

Customer Service Representative, UPS Store Ÿ Maumee, XXXXXX 2008 2009

Designer Assistant, Bruce Roberts Interiors Ÿ Perrysburg, XXXXXX 2000 2003

Education & Credentials

Associate s Degree OWENS COMMUNITY COLLEGE Ÿ Perrysburg, XXXXXX (1/4 not completed)

Professional Training & Certifications

    Certified Professional Coder Apprentice (CPC-A)

    Completed an online medical coding course through U.S. Career Institute (2016)

    Completed Certification Coaching Organization Blitz Course

Professional Affiliations

    Member: American Academy of Professional Coders (AAPC), Toledo Chapter (2016)

    Member: JOBS for American Medical Coders (2016)