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Yyyyyy x. yyyyyy
3401 Barham Blvd., #1 │ Xxxxxx,
CA xxxxxx
xxx-xxx-xxxx │ abc@xyz.com
Summary of Qualifications
Experience implementing, deploying and maintaining hardware and software, as well as systems and networks.
Valuable, hands-on experience working in a client/server environment.
Strong knowledge of quality assurance (QA) procedures, testing methodologies and development life cycles.
Created test cases and scenarios with many interfaces for complex applications.
Working knowledge of Black Box testing and familiar with HL7.
Technical Skills
Operating Systems: Windows.
Software: Microsoft Office Suite; Exchange 5.5; RAS; Norton Ghost; Exec.Backup; Mercury Quality Center; Epic; Cerner; and Lotus Notes.
Hardware: Dell PowerEdge Servers (1300, 2400, 1750, T and R series); Precision, Inspiron and Optiplex Workstations; and Inspiron and Latitude notebooks, and HP JetDirect 4000/4050.
Education, Training and Certificates
Bachelor of Science (BS), Computer Science, Azerbaijan State University
Microsoft Certified Professional (MCP): Implementing and Supporting Windows NT Servers 4.0; Workstation 4.0; Server 4.0 in Enterprise; and Internetworking TCP/IP
Completed a Computer Software Testing course
Work Experience
Network Administrator, Unicare Pharmacy Inc. Aug. 2012-Aug. 2014
Supported end users and managed individual and group accounts, system policies and users profile, including adhering to HIPAA compliance protocol for email and remote access users.
Designed, installed, configured and maintained a local area network (LAN) that included several servers, as well as numerous workstations, printers and scanners.
Installed, configured and maintained Microsoft email services and remote access software as well as pharmaceutical and financial software on servers and workstations.
Installed and configured numerous thermal and laser printers.
Provided hardware and software suggestions to enhance the existing network.
Yyyyyy x. yyyyyy
3401 Barham Blvd., #1 │ Xxxxxx,
CA xxxxxx
xxx-xxx-xxxx │ abc@xyz.com
Work Experience (continued)
Consultant/Senior Functional Tester for Kaiser Permanente, Pro Unlimited, Inc. Nov. 2005-Feb. 2008
Analyzed test data requirements and set a process to create data required to support testing efforts.
Developed plans to test changes to applications impacted by the Medicare Modernization Act (MMA) and the High Deductible Health Plan (HDHP), including testing strategy, scope, process, prerequisites and deliverables.
Performed SCAL KPHC IP end state security testing.
Conducted both functional and regression testing.
Tracked defects by detecting, escalating and re-testing as needed.
Executed test cases and reported test results in an accurate, timely and efficient manner.
Consultant, Intellacom June 2003-Nov. 2005
Designed, installed, configured and maintained a LAN that included a server and numerous workstations.
Installed, configured and supported Ethreby and QS1 pharmaceutical software.
Communicated effectively with owners of privately-held pharmacies, recommending hardware solutions.
Analyzed client requirements and established print and fax services.
SQA Engineer, GetEstore.com Nov. 2001-Apr. 2003
Tested several web pages, including intensive GUI testing, functionality of orders being placed and testing software applications, links, calculations and program operations.
Generated error reports and located, reproduced and reported software problems.
Consultant/SQAE for Merrill Lynch, EIT Solutions Nov. 2000-Oct. 2001
Designed, installed, configured and supported unit and system testing for three development teams.
Analyzed user requirements, and created test plans, test cases and error reports, and performed GUI, functionality, security, compatibility and regression tests on over 30 financial applications while supporting clients across different countries with their software questions.
SQA Engineer, Trisys, Inc. May 1998-Oct. 2000
Helped design and develop Insight software, which is used to help organizations identify unproductive use of employees time as well as corporate computer resources.
Analyzed user requirements, created test plan, test cases, and scripts and tested GUI, functionality, boundaries and regression.
Network Support, Tribase System, Inc. Jan. 1997-Jan. 1998
Installed and configured desktop workstations, and BDC, Exchange, application and document servers.
Supported end users while maintaining NT-based LAN with multiple servers and workstations and numerous printers and scanners; configured DHCP and WINS for IP address leases and name resolution.
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