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Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx │ abc@xyz.com
Recent Bachelor of Science in Business graduate with concentration in
Human Resources Management eager to launch a successful xxxxxxreer
Human Resources ~ Payroll/Benefits ~ Administrative Operations ~ Clerixxxxxxl
Profile
Comprehensive studies in business and human resources backed by numerous years of experience in administrative operations, information systems management, reporting/ documentation production, financial services, public relations, sales, and customer service
Self-motivated professional equally effective in leadership, independent and collaborative teamwork roles; sharp decision making and conflict resolution abilities
Effective communixxxxxxtion, consultation, presentation, and relationship management skills;
bi-lingual English and Spanish
Customer-focused, with talent for optimizing satisfaction and retention, delivering customized solutions and driving revenue growth
Solid MS Office skills; able to rapidly learn new systems and software
Professional Background
Sales Associate, Macy s/Bloomingdale s La Mesa/Temecula, XXXXXX 2010-2018
Provided quality customer service in consulting on merchandise and services, assisting with purchases and processing sales transactions
Xxxxxxpitalized on extensive knowledge of products and services to consistently achieve aggressive credit and sales targets
Effectively interfaced with customers, managers and team members to ensure daily performance goals were met
Financial Service Representative II, Nevada Federal Credit Union-Las Vegas, NV 2005-2007
Delivered efficient service in interviewing existing and potential members to define needs, presenting optimal financial solutions, opening new accounts, and establishing loans
Efficiently prepared detailed documentation in compliance with legal requirements and internal policies and procedures; included auto, personal and second mortgage loan applixxxxxxtions along with IRA and CD accounts
Promptly responded to and resolved customer issues and expertly addressed inquiries both onsite and via phone
Intermediate Clerk, HHSA, County of San Diego-San Diego, XXXXXX 2002-2004
Provided broad administrative and operational support spanning reception through public services as lead member of 6-person unit
Proficiently issued checks and EBT xxxxxxrds, updated and maintained accurate files/logs and administered varied recordkeeping systems as well as processed and distributed mail
Effectively responded to customer inquiries, resolved Medi-Xxxxxxl online issues and advised on policies and procedures; applied strong communixxxxxxtion skills toward translating varied literature from English to Spanish/Spanish to English
Produced quality daily/monthly state and interdepartmental reports and correspondence
Eduxxxxxxtion
BS, Business-Human Resources Management, University of Phoenix ; 2017
Community Leadership
School/Classroom Volunteer ~ Church Volunteer
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