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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx abc@xyz.com

 

Recent Bachelor of Science in Business graduate with concentration in

Human Resources Management eager to launch a successful xxxxxxreer

 

Human Resources ~ Payroll/Benefits ~ Administrative Operations ~ Clerixxxxxxl

 

Profile

 

  Comprehensive studies in business and human resources backed by numerous years of experience in administrative operations, information systems management, reporting/ documentation production, financial services, public relations, sales, and customer service

  Self-motivated professional equally effective in leadership, independent and collaborative teamwork roles; sharp decision making and conflict resolution abilities

  Effective communixxxxxxtion, consultation, presentation, and relationship management skills;

bi-lingual English and Spanish

  Customer-focused, with talent for optimizing satisfaction and retention, delivering customized solutions and driving revenue growth

  Solid MS Office skills; able to rapidly learn new systems and software

 

Professional Background

 

Sales Associate, Macy s/Bloomingdale s La Mesa/Temecula, XXXXXX 2010-2018

  Provided quality customer service in consulting on merchandise and services, assisting with purchases and processing sales transactions

  Xxxxxxpitalized on extensive knowledge of products and services to consistently achieve aggressive credit and sales targets

  Effectively interfaced with customers, managers and team members to ensure daily performance goals were met

 

Financial Service Representative II, Nevada Federal Credit Union-Las Vegas, NV 2005-2007

  Delivered efficient service in interviewing existing and potential members to define needs, presenting optimal financial solutions, opening new accounts, and establishing loans

  Efficiently prepared detailed documentation in compliance with legal requirements and internal policies and procedures; included auto, personal and second mortgage loan applixxxxxxtions along with IRA and CD accounts

  Promptly responded to and resolved customer issues and expertly addressed inquiries both onsite and via phone

 

Intermediate Clerk, HHSA, County of San Diego-San Diego, XXXXXX 2002-2004

  Provided broad administrative and operational support spanning reception through public services as lead member of 6-person unit

  Proficiently issued checks and EBT xxxxxxrds, updated and maintained accurate files/logs and administered varied recordkeeping systems as well as processed and distributed mail

  Effectively responded to customer inquiries, resolved Medi-Xxxxxxl online issues and advised on policies and procedures; applied strong communixxxxxxtion skills toward translating varied literature from English to Spanish/Spanish to English

  Produced quality daily/monthly state and interdepartmental reports and correspondence

 

Eduxxxxxxtion

 

BS, Business-Human Resources Management, University of Phoenix ; 2017

 

Community Leadership

 

School/Classroom Volunteer ~ Church Volunteer

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