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Yyyyyy x. yyyyyy

29 Ridge Point Crescent, Toronto, ON M6M2Z7 abc@xyz.com xxx-xxx-xxxx

 

Driven, focused, and hard-working administrative professional with strong experience and a proven ability to oversee administrative support operations within fast-paced environments. Experienced in reviewing and improving current processes, overseeing transportation logistics, and managing large scale programs. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.

 

Key Competencies

 

Administrative Support Civil Aviation Schedule Management Complex Data Analysis

Process Improvement Process Review Attention to Detail Budget/Time Management

Program Management Process Improvement Customer Service/Support Transportation Logistics

 

Education

 

Bachelor of Civil Aviation Transportation and Business, August 2017

Kocaeli University, Kocaeli, Turkey

 

Airline Transportation and Management

University of Zilina, Zilinia, Slovakia

 

Professional Experience

 

Zilina Airport, Slovakia 2017-Present

Research and Development Intern

  Direct day to day operations within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Review current operational processes and identify potential improvements in addition to assisting with special projects when needed

 

Atlasglobal Airlines, Istanbul, Turkey 2016

Ground Handling-Operation Agent, Intern

  Oversaw flight logistics within the organization which included assisting customer with questions, coordinating with the flight crew, and monitoring flight schedules

  Utilized superior communication and interpersonal abilities to successfully maintain positive relationships with both internal and external customers

 

AIESEC, Kocaeli, Turkey January 2014-March 2016

Vice President of Incoming Global Internships Program

  Managed program logistics related to a program centered on providing Interns to companies along with assisting in the development of program processes

  Worked closely with key clients, identified strong internship candidates within the community, and diffused escalated Intern and/or program issues

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