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Detail-oriented team player eager to strengthen existing skills within a software development or data analysis internship.
Recognized for the ability to evaluate existing technical processes and implement strategies to improve productivity.
Strong analytical problem-solving skills with a proven track record of meeting timelines in fast-paced environments.
Experienced in gathering client requirements and developing individualized solutions to fulfill needs.
Master of Science in Management Information Systems, GPA 3.67
Texas A&M University, College Station, TX; Anticipated Completion: May 2019
Texas Director of Events, Indian Graduate Student Association; 2017-Present
Bachelor of Technology in Electronics & Communication Engineering, GPA: 3.85
ITER, SOA University, Bhubaneswar, India; May 2012
Key Projects: Enhanced month / year end hard close financial report | Online portal design to search & recommend subject matter expert (SME).
Databases: IBM DB2, IMS/DB, NoSQL, MySQL, Operating Systems: Z/OS, Windows
Tools: ISPF, IDCAMS, VSAM, SPUFI, REXX, CICS, MS Office (Advanced Excel, Pivot Table, VLOOKUP), Eclipse
Programming Language: COBOL, JCL, C, C++, Java, MQ, R, Python, SQL
Technologies: IBM Mainframe, Teradata, Certifications: Lean Six Sigma Green Belt, IBM Database Associate 2014
Relevant Courses: DBMS, System analysis & design, Data warehousing, Cyber Security, Project management
Tata Consultancy Services Limited, Mumbai, India 2012-2017
IT Analyst (2016-2017)
Recipient of merit-based promotion due to strong leadership and technical abilities.
Succeeded in overseeing team of 4 members responsible for handling analysis, design, testing, implementation and production support.
Continually implemented processes to ensure 99% system availability.
Responsible for conducting root cause analysis.
Successfully developed solutions for 500+ priority incidents in mainframe batch jobs, as well as IT supply chain management.
Reduced 25 medium priority incidents monthly by successfully modifying / enhancing mainframe COBOL source codes.
Streamlined process improvement initiatives throughout mainframe applications, leading to a 50% reduction in manual efforts.
Recognized for implementing innovative methods leading to a 3.9 / 4.0 customer satisfaction index for FY 2016.
Ensured elimination of SLA breaches within a 12-month period.
Systems Engineer (2012-2016)
Utilized strong technical knowledge to gather client requirements and develop innovative solutions to fulfill individual needs.
Leveraged excellent supply chain management abilities to oversee day to day operations while continually increasing efficiency.
Conducted in-depth root cause analysis and maintained strict adherence to company regulations.
Used IBM Tivoli OMEGAMON tools and JCL SORT utilities to revamp long running queries and reduce operating costs by $10k USD.
Reduced loss due to inventory shrinkage by 40% ($30k USD) by creating new COBOL codes.
Succeeded in optimizing application efficiency by 25%.
Developed automated scripts to trigger batches in IBM workload scheduler, resulting in a reduction of manual effort by 2 hours daily.
Lean Six Sigma Green Belt & IBM Database Certification
Member, TATA Engage; 2016-2017
Oversaw activities of 7 volunteers responsible for creating weekly teaching plans for underprivileged students.
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