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abc@xyz.com xxx-xxx-xxxx
Profile of Qualifications
- Strong interpersonal communication skills, key to cultivating positive relationships with prospective and existing customers.
- Regarded for ability to successfully perform administrative tasks within fast paced environments.
- Proven ability to implement strategies to increase efficiency throughout daily operations.
Key Areas of Expertise
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Administrative Support Relationship Management |
Sales Revenue Growth |
Organizational Management Interpersonal Communication
|
Professional Synopsis
Blue Water Trucking, Romeo, MI; Dispatcher 2014-2016
- Maintained positive relationships with automotive plants (GM, Ford and Chrysler) and drivers to maximize efficiency throughout all operations.
- Utilized strong organizational skills to track equipment, maintain inventory control and complete administrative functions.
- Used various IT tools, including Peoplenet and Google, to update daily routes.
ComForCare 2010-2012
Shelving + Rack Systems, Inc.; Customer Service Representative 2008-2010
- Successfully established and maintained new client relationships, leading to increased company revenue and continual achievement of sales goals.
- Provided highly effective training initiatives for newly hired employees.
- Demonstrated top notch customer service skills; conducted thorough post sale follow up to ensure satisfaction and retention.
- Generated thorough reports to track company sales.
Comcast; Customer Service Representative 2007-2008
- Provided excellent customer service in an inbound call center, focusing on inquiry resolution, account management and promoting additional company products/services.
TCT Stainless Steel Inc.; Regional Territory Manager 2000-2004
- Utilized various tactics, including cold calling, networking and prospecting, to establish and maintain client relationships.
- Continually met and exceeded existing company sales goals.
TCT Stainless Steel Inc.; Office Manager 1992-2000
- Heavily involved in all daily office operations, ranging from invoice management, payment processing and supply management.
TCT Stainless Steel Inc.; Receptionist 1987-1992
- Provided excellent customer service and administrative support throughout daily office operations.
Education & Professional Development
Business Coursework Completed, Macomb Community College, Macomb, MI
High School Diploma, Rochester Hills Christian High School, Rochester Hills, MI
Cold Calling in the Workplace Seminar; 2001
Run Club Founder / Member, Rochester Lifetime; 2003-2009
Volunteer, Kensington Community Church
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