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- Results-oriented Leader possessing strong business acumen and expert level knowledge of the insurance industry.
- Skilled in exponentially increasing client base by forming positive, lasting relationships.
- Experienced in overseeing all day to day operations within fast-paced environments.
- Recognized for ability to build, train and lead high performance teams.
Insurance Industry Knowledge
American Fidelity, Oklahoma City, OK 2011-Present
Insurance Sales Agent
- Leverage strong knowledge of the insurance industry to identify client needs and make individualized policy recommendations.
- Form positive relationships with clients; rapidly establish rapport, provide top notch service and resolve inquiries.
- Ensure proper levels of coverage to policyholders and beneficiaries.
Lifetime Fitness, Goodyear, AZ 2009-2011
- Demonstrated top notch interpersonal and leadership skills while teaching group classes and providing individual coaching.
- Cultivated positive relationships with members; proven ability to identify needs and develop individualized fitness plans.
- Complete ongoing continuing education courses to remain up to date on new trends.
Econo Lodge, Cedar Rapids, IA 2004-2008
- Assumed key leadership position; directed daily operations to include performance management, oversight of branch financials and providing customer service.
- Streamlined existing processes, resulting in a 100%+ increase in occupancy.
Business Owner, Cincinnati, OH 1998-2002
- Fulfilled key proprietary role, overseeing all daily operations including inventory control, business development and staff management.
- Interviewed, trained and directed high performance teams.
- Delivered top notch customer service; formed positive relationships and conducted thorough follow up to ensure satisfaction.
Army National Guard; 1996-2000
Certified Personal Trainer, NASM, Phoenix, AZ
Finance Coursework Completed, Winona State University
General Education Coursework Completed, De La Salle Institute, Chicago, IL
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