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Accomplished Professional eager to contribute 15+ years of experience to a progressive administrative position in a medical office environment.
Proven ability to streamline process improvement initiatives throughout administrative functions.
Dynamic interpersonal communication skills, key to providing top notch customer service.
Well versed in call management, project coordination and maintaining quality control throughout daily operations.
Training & Development
UPS, Macon, GA 2015-Present
Continually achieve and surpass existing metrics throughout implementation of effective process improvement strategies.
Contribute strong organizational abilities to maintain quality control throughout shipping of up to 15 load sets.
Spectraforce Technologies, Macon, GA 2014-2015
UPS Helper Coordinator
Chief responsibilities include call management, customer service and operations coordination.
Upstaging, Inc., Sycamore, IL 2008-2014
Strategically minimized risk throughout implementation of highly effective training initiatives regarding safety, policies and procedures.
Ensured accuracy throughout insurance claim processing and documentation.
JVC Company of America, Aurora, IL 1997-2007
Order Entry Customer Service
Utilized strong organizational and interpersonal skills to provide daily support to 6 Sales Representatives.
Resolved inquiries regarding product availability and specifications for 200+ customers.
Computer Coursework Completed, Kishwaukee Community College, Malta, IL
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