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Yyyyyy x. yyyyyy



185 Sagebrush Rd. | Stockbridge, GA 3028xxx-xxx-xxxx |


Customer Service Leader

Operations | Office Coordination | Site Management | Sales | Customer Service

Payroll/Taxes | Cost Estimating | Inventory Control | Hiring | Training & Development

Problem Solving | Patents/Marketing | Residential Building | Blueprint Reading

Telecommuting | Phone Communication | County Codes/Inspection | Strategic Planning

Software/Hardware | Troubleshooting | Operating Systems | MS Office | Website Design


Capable, confident and assertive professional with a marked history of success in the areas of management, sales and customer service. Skilled team member and independent achiever with sound leadership and administration aptitudes. Proven career history of increasing sales and profits by developing and improving daily operations. Adept manager with a talent for leveraging communication and people management skills to garner success. Skilled in dealing with a large number of diverse employees using flexibility and adaptability. Independent, self-motivated and eager to grow with a dynamic, career achievement-focused company.


Professional Synopsis


Montgomery IP & Associates 2006-Present

Senior Product Director

  Work diligently to help educate inventors; offer patent information, request and submit legal documents, help clients into review and then sell research

  Complete research and sell the service for patenting purposes

  Update clients and help them with payments, refunds and other customer service duties


Patent & Trademark 2004-2006

Product Manager

  Handled lead calling, requesting and submission of legal documents

  Aided clients into the review process and then sought to sell the research; strived upon completion of research to sell actual service for patent purposes

  Updated clients, as well as assisted them with payments or refunds

  Fulfilled all customer service functions with promptness and attention to detail


Quickserve Business Operations 2000-2004


  Oversaw operations for both building and repairing computer systems

  Headed troubleshooting efforts, as well as the installation of software and hardware

  Took the lead on facilitating software training as needed

  Completed photo restorations, floors plans and home designs with exactness and attention to detail

  Used completed projects for advertising, website development, business card creation and other visual efforts


Yyyyyy x. yyyyyy





Simmons/Steverson Inc. 1992-2004


  Oversaw all daily facets of a construction business

  Spearheaded all staff hiring, on-boarding and training efforts, as well as continued professional development for existing personnel

  Wholly managed each jobsite; placed materials orders as needed and revised blueprints as project plans changed

  Managed payroll, taxes and other fiscal duties as needed


Jackson Corner Store 1991-1992


  Led day-to-day operations of a highly successful, high-traffic convenience store

  Handled, hiring, training and other staffing duties

  Controlled inventory levels and place supply orders as levels ran low

  Completed tax and payroll duties, as well as any other financial tasks that arose


Also worked as a Payroll Clerk for Atlanta Journal at a time when the branches needed Clerks, an experiment that proved successful as branches received their payroll items on time; was promoted to Assistant Executive Secretary for sales and promotions soon after


Education & Credentials


Associate s Degree, Architecture/Drafting

Completed Courses, Business/Typing and Computer Science

Studied at Balin Tech, DeKalb Community College, Clayton State College and AIU










Yyyyyy x. yyyyyy



185 Sagebrush Rd. | Stockbridge, GA 3028xxx-xxx-xxxx |



March 16, 2018


Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any customer leadership role years of proven success in sales and operations coordination capacities in the areas of product management. I hope to secure a position that will allow me to flex my skills in these core areas of expertise.


  My experiences so far have sharpened and refined my office management, cost control, staffing, communication and relationship building skills, as well as my ability to connect positively with customers and staff of all levels and backgrounds.


  As a professional, I excel under pressure in fast-paced settings. I excel both independently and as an active team member to drive successful operations. In any position I take on, I aim to achieve both client and organizational satisfaction.


  I ve also completed coursework with focal areas of study including Architecture/Drafting, Business/Typing and Computer Science. I am always willing to engage in new educational and training efforts in order to continue learning and growing as a professional and leader.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume

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