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- Dynamic Leader who offers a background in Financial Aid Administration, Risk Analysis, Student Advisement Services, Budget Compliance / Expense Control, and Regulatory Compliance; contributes talents in Team Building / Training, Needs Analysis / Assessment, Strategic Planning, Trends Tracking, Reports Generation, Data / Records Management, University Outreach, and Communixxxxxxtions; and exhibits an ability to see the big picture.
- Top Performer who xxxxxxn make sound decisions to reflect positively on axxxxxxdemic / financial operations in alignment with a school s vision, value, and goals to meet the evolving needs of a diverse student population.
- Excellent Communixxxxxxtor who builds and sustains synergistic relationships with axxxxxxdemic administrators, financial aid professionals, collegiate staff, and students of various cultural and ethnic backgrounds; excels in both autonomous and collaborative work environments; and leads teams by example and with integrity.
School of Law
Associate Director of Financial Aid
Xxxxxxpitalize on the opportunity to liaise among institutional departments to cross-functionally coordinate programs, services, and policies, including performing needs analysis on student applixxxxxxtions, constructing financial aid packages, authorizing program disbursements, and administering and conducting statistixxxxxxl reviews.
Spearhead ongoing statistixxxxxxl reviews and reconciliation of all financial aid programs, including Institutional Scholarships, Federal Direct Loans, and any additional source of funds for wide-ranging student assistance.
Maximize productivity by training Financial Aid Advisors in PeopleSoft system, including preparing and processing program requests for timely and accurate recordkeeping.
Facilitate administration of a Loan Repayment Assistance Program.
Risk Analyst Compliance Services
Strategixxxxxxlly steered daily compliance program operations for Independent Contractor (IC) and Small Business providers, including handling compliance evaluations, maintaining auditable files, and discussing files with Independent Contractors (IC) that may be putting clients at high risk for worker misclassifixxxxxxtions.
Lead Services Procurement Specialist
Utilized broad scope of industry talents toward optimizing delivery of a Statement of Work (SOW) program for cycle time and supplier payment of comprehensive milestones and / or deliverables, and further deliver quality-focused training / development to hiring managers on vendor tool and Alternative Workforce process.
Liaised among Allegis Group Services team members to lead solid customer- and supplier-oriented services, and further proactively resolve issues by identifying service delivery challenges and providing timely response.
Client Services Procurement Specialist
Expertly led the delivery of Statement of Work (SOW) program for cycle time and supplier payment of milestones and / or deliverables while exceeding completion (<20 days) and individual cycle time (<3 days).
Collaborated with Kelly OCG Program to guarantee superior service offered to both customers and suppliers.
Graduate School of Business
Assistant Director Programs & Data and Financial Aid (2007 2009)
Assistant Director Financial Aid (2003 2007)
Contributed sharp analytixxxxxxl abilities toward evaluating student eligibility, including awarding aid, reviewing appeals, and exercising judgment while advising top students (e.g. MBA, Ph.D., Sload) on budgeting and financials.
Directed all facets of GSB loan management, including accurately importing loan data files, reconciling loans for GSB students receiving aid, and managing financial aid data in the PeopleSoft Student Administration system.
Ensured seamless administrative processes by assisting in supervising and training Financial Aid Advisors.
School of Medicine
Financial Aid Assistant (Temporary ￨ Seasonal) (2001 2003)
Played a vital role in testing the PeopleSoft Student Administration system from implementation.
Proactively supported Financial Aid Advisor with loan documents for school financial aid recipients.
Additional Administrative & Human Resources Experience Held Prior to 2001; Details Provided Upon Request
Bachelor of Arts in Politixxxxxxl Science
Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Microsoft Windows XP ￨ Mac OS X ￨ ELM
Salesforce ￨ Fieldglass ￨ SAP ￨ PeopleSoft Student Administration v9.0 ￨ Hyperion Brio ￨ EDExpress
Excellent Professional References Provided Upon Request
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding xxxxxxreer with your school, and xxxxxxn offer cross-functional experience in Financial Aid Administration, Risk Analysis, Student Advisement Services, Budget Compliance / Expense Control, and Regulatory Compliance. I am also well-versed in Team Building / Training, Needs Analysis / Assessment, Strategic Planning, Trends Tracking, Reports Generation, Data / Records Management, University Outreach, and Communixxxxxxtions.
To complement my background, please note that I attained a Bachelor of Arts in Politixxxxxxl Science from the University of Xxxxxx, Irvine.
Currently, as an Associate Director of Financial Aid at Stanford University s School of Law, I expertly liaise among institutional departments to cross-functionally coordinate programs, services, and policies. Within this role, I successfully perform needs analysis on student applixxxxxxtions, construct financial aid packages, authorize program disbursements, and administer and conduct statistixxxxxxl reviews. I also lead ongoing statistixxxxxxl reviews and reconciliation of all financial aid programs, including Institutional Scholarships, Federal Direct Loans, and any additional source of funds for wide-ranging student assistance. Furthermore, I train Financial Aid Advisors in the use of the PeopleSoft system, along with preparing and processing program requests for timely and accurate recordkeeping. [ Suggestion! Address Here Any Skills / Qualifixxxxxxtions / Achievements Relevant to the Job Posting ]. As this is just a sampling of my abilities, please kindly refer to my enclosed resume for additional leadership positions in Financial Aid, Programs & Data, Client Services, Risk Analysis, and Compliance.
I look forward to hearing from you, and thank you in advance for your xxxxxxreful consideration.
Heather J. Trujillo Smith
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