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Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Dynamic Retail Management Leader who makes sound decisions to reflect positively on multi-site business operations in alignment with a company s vision, value, and goals. Visionary Professional who rises above business challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving marketplace scenarios to reach high profit and productivity levels, as well as independently resolving in-depth issues. Excellent Communicator who develops synergistic relationships with decision-makers, teams, and customers to lead staff by example and with integrity to attain insightful, change-driven retail store results.
Career Highlights
Boosted sales from 1% to 6% for Savers Store and reduced turnover 88%.
Successfully set up two brand new locations for America s Kids Factory Outlet.
Generated first-year income of $300,000+ with a 47% profit for Meramec Bargains.
Received two quarterly awards for Best Merchandised Store while at Borders Books.
Generated Best Company Inventory for two years at .02 and .03 as OfficeMax s Store Manager.
Achieved Best Regional Store with the highest sales to profit in region for two years at OfficeMax.
Recognized as the single Best Place to Buy Computers in Franklin County for three consecutive years.
Noted as the first store in Family Christian Store s history to full relocate operations within only 48 hours.
Won Best Merchandised Store in the region while training district on all best practices for Babies R Us.
Professional Synopsis
Multi-Site Retail Operations Management
- Utilized broad scope of multi-industry retail knowledge toward concurrently managing multi-site retail locations within highly competitive markets, including designing profit / loss and business growth initiatives.
- Led the start-up and successful operations of new store locations, including developing and managing high-volume budgets, evaluating business needs, handling store-wide forecasting, and managing inventory.
- Expertly assessed viability of new store locations, and worked to cost-effectively negotiate property leases, along with personally leading store-wide teams in seamless remodels (up to five) and grand openings (two).
- Collaborated with local television and radio stations to promote the company via wide-ranging multimedia.
Team Building / Training
- Drove business growth by recruiting, training, mentoring, and managing top-performing retail leadership and associate staff, including handling all facets of human resources, payroll, and benefits administration.
- Drafted and disseminated comprehensive employee handbooks, new hire training materials, and store-wide policies, along with training district merchandise managers and the overall district on best practices.
- Maximized use of resources to achieve goals by planning and prioritizing workflow and task scheduling.
Sales / Merchandising
- Strategically steered the conceptualization, design, and development of company planogram layouts and / or design of company space, along with setting up pricing and developing key loss prevention standards.
- Successfully opened a company s first prototyped store, along with working with high-profile industry brands, including Disney on Magic program, to continually promote excellence in retail products / services.
- Built and sustained mutually beneficial customer relations to achieve increased retention and continued loyalty, including regularly going above and beyond to resolve retail challenges to deliver best services.
Professional Experience
Bench Store Manager Saver s Store 2016 2017
District Manager America s Kids Factory Outlet 2015 2016
Owner │ District Manager Meramec Bargains 2009 2015
Merchandise Manager Borders Books 2008 2009
Store Manager OfficeMax 2005 2008
Store Manager Family Christian Store 2003 2004
Store Manager Babies R Us 2001 2003
Assistant Manager Walmart 1989 2001
Education & Technical Summary
Undergraduate Business Studies (3.5 GPA) St. Louis Community College
Microsoft Office (Word, Excel, PowerPoint, Outlook) │ Able to Quickly Master New Software as Required
Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.
To acquaint you with my background, I can offer proven experience in Multi-Site Retail Operations Management, Team Building / Training, New Business Development, Policy / Procedure Development, Strategic Analysis / Planning, and Trends Tracking. I am also well-versed in Sales, Merchandising, Planograms, Inventory Control, Loss Prevention, and Customer Service.
Throughout my career, I have excelled in progressive retail leadership roles for diverse high-profile employers where I demonstrated my myriad of professional talents toward directing multi-site, multimillion-dollar store operations; recruiting, training, mentoring, and managing top-performing teams; developing store-wide regulatory standards, training materials, and day-to-day policies and procedures; and creating and managing high-volume budgets in alignment with key goals. I also worked to consistently promote cost-reducing initiatives, improve efficiency and productivity, and drive best practices to continually deliver world-class customer service within highly competitive markets.
A sample of my career-wide accomplishments included:
Boosting sales from 1% to 6% for Savers Store and reducing turnover 88%.
Generating first-year income of $300,000+ with a 47% profit for Meramec Bargains.
Receiving two quarterly awards for Best Merchandised Store while at Borders Books.
Generating Best Company Inventory for two years at .02 and .03 as OfficeMax s Store Manager.
Achieving Best Regional Store with the highest sales to profit in region for two years at OfficeMax.
Attaining status as the first in Family Christian Store s history to full relocate operations in only 48 hours.
Winning region s Best Merchandised Store while training district on all best practices for Babies R Us.
To complement this experience, please note that I participated in Undergraduate Business Studies (3.5 GPA) at St. Louis Community College.
As this is just an example of my abilities, please refer to my resume for additional retail leadership experience.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
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