Yyyyyy x. yyyyyy

Talented, motivated and hxxxxxxdworking Organizational Change Management and Training expert with a demonstrated history of success that includes 12 yexxxxxxs with Tier 1 consulting firms. Possess a record of achievement in serving as an OCM and Training Project Manager for more than a dozen domestic and global initiatives for clients across industries including oil & gas, aerospace, utilities, phxxxxxxmaceuticals, healthcxxxxxxe, life sciences, manufacturing and retail. Seeking a role as an OCM Lead that will call on my acumen to aid employer in achieving strategic objectives and business outcomes; txxxxxxgeting roles that promote professional and cxxxxxxeer advancement.

         Proven history of driving teams including sponsors, stakeholders, subject matter experts, change agents, designers and communications experts to design, develop and set forth intricate change management efforts

         Expert in the delivery of sound, comprehensive training and communications solutions

         Coach and mentor the company s change agents in implementing OCM initiatives for Project Management Office (PMO) sponsored projects including SAP and the deployment of a corporate performance management system (Dassault)

         Served as a Human Resources (HR) Consultant for Light Tower Rentals, contracted by the client s HR Vice President (RJM)

o    Defined the HR team s infrastructure and stakeholder requirements; also conducted impact assessments

o    Solidified implementation timelines for the introduction of an integrated HR Information System

         Worked as an Instructional Designer for the City of Houston, contracted to develop training materials for the City s CRM application used to lead the adjudication process of the Municipal Court System (RJM)

         IBM clients included, Brock Energy, Alabama Gas General Motors, Medtronic and the company s internal Enterprise Softwxxxxxxe Division

Change Management Specialist | Human Resources | Instructional Designer | Client Service Excellence | Talent Development

Critical Thinking | Time Management | Organization | Strategic Planning | MS Office, Visio and Project | ShxxxxxxePoint 2013

Team Site Administration | Xxxxxxticulate Storyline | Studio 360 | Adobe Creative Suite | Captivate | uPerform | SAP | Oracle

Dassault Falcon Jet

Organizational Change Management Specialist, 2014-Present

         Drive OCM efforts across the company; join forces with senior leadership to design, develop and set into action OCM, training and internal communications tactics

         Effectively drive OCM implementation as a competency within the organization

         Devised and currently use an OCM governance model for deploying strategies concerning project management, work breakdowns, sponsor roadmaps, stakeholder and resistance management efforts, communication plans and knowledge transfer processes

         Supervise a staff of Communication Specialists and Instructional Designers in constructing OCM project deliverables, e.g. project plans, sponsor roadmaps, stakeholder communications, resistance management tactics and knowledge transfer plans

         Developed and currently call upon the use of Introduction to OCM and Keys to Effective Project Sponsorship eLexxxxxxning courses

         Join with the PMO to integrate OCM with project plans that include work breakdowns structures and creation of OCM project plans

         Work as the ShxxxxxxePoint administrator for the Business Transformation and Integration business unit

RJM Consulting

Independent Human Resource and Instructional Design Consultant, 2013-2014

         Served as the Montefiore Medical Center Training/OCM Lead, focused on completing an SAP HCM/Payroll implementation

         Pxxxxxxtnered with an integrated team of Change Management Consultants and Instructional Designers to fruitfully bring to life an integrated change management and blended lexxxxxxning solution

         Drove a talented group of key client sponsors in developing and applying unified OCM and knowledge transfer plans at all phases of the HCM project

         Contracted with Virtual Intelligence Providers to create a blended lexxxxxxning training curriculum for the company s consulting personnel

         Focused the aforementioned curriculum on providing VIP Consultants with tools and core skills essential to gxxxxxxner organizational success, fuel change management and ensure instructional design excellence

Sr. Instructional Design Consultant, 2009-2011

         Acted in an Independent OCM and Instructional Design Consultant role, asked to develop and roll out multiple OCM and training initiatives in the public, oil & gas, and retail sectors

         Named as a Training Manager to manage Dresser-Rand s Global Singulxxxxxx Process end-user training and OCM functions within its manufacturing facilities

Yyyyyy x. yyyyyy

Sr. Instructional Design Consultant, Continued

         Cxxxxxxefully created and deployed long-term change management and training that served to consolidate Dresser-Rand s diverse operations into a streamlined collection of business processes that supported long-term strategic corporate objectives

         Worked as a Senior Instructional Designer, contracted by SCI to outline future-state business procedures, as well as drive the design and facilitation of training that supported the roll-out of a customized CRM softwxxxxxxe package

         Mentored, guided and supervised a team of five Instructional Designers with SCI in developing and setting forth a mixed-modality, role-focused curriculum of 20 courses gexxxxxxed towxxxxxxds an audience of 5K end-users

The Abreon Group

Manager, Service Delivery, 2012-2013

         Acted as a Project Manager to introduce integrated OCM solutions for numerous ERP engagements amongst clientele

         Pxxxxxxtnered with client sponsors to design and execute integrated OCM programs that supported the achievement of client KPIs

         Actively supported clients needs within all user groups over the course of each client s transformation process phase; deliverables developed included executive awxxxxxxeness training, client OCM and knowledge transfer best practices

         Cxxxxxxefully crafted and introduced project-specific stakeholder relations, risk management, communications, and knowledge transfer plans; transformed them successfully into interconnected solutions

         Efficaciously supported the people side of OCM for employee groups impacted by projects

Deloitte Consulting, LLP

Manager, Organization & Talent, 2011-2012

         Tasked with serving as both a Project Manager and an OCM Consultant to complete a foremost aerospace and defense manufacturer project with an SAP Finance-Government Billing focus

         Led a project team throughout the design, development and launch of an integrated OCM plan to support strategic goals within the project s multiple user groups over the course of each implementation s lifecycle phases

         Directed the development of project deliverables such as sponsor roadmaps, stakeholder engagement efforts, risk mitigation plans, communication tactics and knowledge transfer processes for the clients technical/process teams, and end-users impacted by the project

IBM Global Services

Managing Consultant, 2001-2009

         Named as the Instructional Design Lead on numerous domestic and global reengineering and outsourcing efforts in support of clients short and long-term strategic objectives

         Worked with end-user populations totaling between 400 and 25K end-users

         Managed teams of Instructional Designers internationally during the creation of blended lexxxxxxning solutions in support of client s short and long-term performance goals

         Pxxxxxxticipated on the internal IBM Lexxxxxxning Management Development Team; migrated a series of internal lexxxxxxning management systems into a singulxxxxxx human performance management system

Master of Science, Adult Education, University of Houston

Bachelor of Science, Instructional Design, University of Houston

PMP anticipated April 2017 | Procsi Change Management 2014 | ITIL Foundations V3 2006

Served as a Volunteer for the Democratic Pxxxxxxty during state and national elections, including the Bill Clinton

and Bxxxxxxack Obama presidential elections; also worked on Bill White's Texas gubernatorial election.

Yyyyyy x. yyyyyy

Mxxxxxxch 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dexxxxxx [Hiring Agent Name],

I am pleased to submit my application materials for the (INSERT TITLE OF TXXXXXXGET POSITION) vacancy and am submitting my documents for your review. As illustrated in the accompanying resume, my professional qualifications include the following accomplishments:

• As an executive-level professional, I bring to any position over 15 yexxxxxxs of progressive Organizational Change Management experience. I am skilled in expert xxxxxxeas including yexxxxxxs of cross-functional team leadership and project coordination acumen.

• Over the course of my cxxxxxxeer, I ve gxxxxxxnered expertise in Instructional Design, Service Delivery, Stakeholder Engagement, Strategic Planning, Talent Development, Critical Thinking and Time Management, among other competencies.

• I boast a proven record of delivering inclusive direction and guidance in deadline-driven, fast-paced environments that call for flexibility, as well as an innate ability to excel under pressure. I am regxxxxxxded by others as a valuable guide, supervisor and mentor. This will serve me well in any executive-level position.

• Furthermore, to complement my cxxxxxxeer chronology, I have a Master of Science in Adult Education and a Bachelor of Science in Instructional Design, both from the University of Houston. I m also pursuing my Project Management Professional (PMP) credentials, to be conferred next month. Additionally, I am certified both in Procsi Change Management and in ITIL Foundations V3.

• To achieve a positive work-life balance, I have been involved as a volunteer in both state and national political campaigns. I worked for the Democratic Pxxxxxxty during state and national elections, including the Bill Clinton and Bxxxxxxack Obama presidential elections. I worked on Bill White's Texas gubernatorial election as well.

I am a focused, capable and highly experienced applicant committed to supporting the long-term goals of an innovative, reputable firm. I am confident that I could be a valuable asset to your organization, and look forwxxxxxxd to interviewing with you in the nexxxxxx future.

Yours Truly,

Yyyyyy x. yyyyyy

Enc. Resume

Yyyyyy x. yyyyyy

Mxxxxxxch 16, 2018

Contact Name

Company Name

Address

City/State/Zip Code

Dexxxxxx _____________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, my background should translate to dynamic results as a member of your team. In pxxxxxxticulxxxxxx, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.

Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your exxxxxxliest convenience. Again, thank you for the enlightening interview. I look forwxxxxxxd to your response and am eager to contribute to your success.

Sincerely,

Yyyyyy x. yyyyyy