Business Generalist Specializing in Sales, Operations and Management

  Performance driven leader with expertise in competitive customer-focused, service-oriented industries and successful background in managing broad-scope operations

  Launched and grew profitable start-up business, including establishing and overseeing operations of 1.8K sq. ft. warehouse; 2014-2017

  Successfully spearheaded turnaround of 3 underperforming locations; 2013-2014

  Built territory from 12 to 52 locations; 2008-2010

  Track record of achieving substantial contract sales production growth

  Expertise in areas spanning sales, marketing, business development, and client servicing through human resources, procurement, inventory control, warehousing, distribution, shipping and receiving, standards compliance, and financial

  Talent for identifying and capitalizing on opportunities to drive growth through new business acquisition, existing customer development and strategic marketing initiatives

  Dynamic interpersonal relation, communication, presentation, and negotiation skills crucial to effectively interfacing with customers, vendors, managers, and cross-functional teams; able to reach and influence key decision makers

  Motivating, hands-on leader who excels in developing and presenting effective training programs as well as building and directing top-performing teams

  Sharp analytical and problem solving abilities and technology savvy

  Strong work ethic and high level of professional integrity; proud Veteran of US Marine Corps

General Manager/Owner-Operator, A&E Wholesale 2014-2017

  Capitalizing on strong business skills successfully launched and operated business selling wide range of products, from electronics and appliances through garments, to other wholesalers along with retailers; predominately eCommerce with additional sales made through local auctions and businesses

  Managed all aspects of daily operations through P&L; operated 1.8K sq. ft. warehouse, including shipping, receiving and inventory control, and directed team of 4 employees

  Cost-effectively sourced and procured new, used and reconditioned merchandise through wholesalers and auctions

Operations Manager, Flexi Auto s 2013-2014

  Recruited to develop and deliver strategic plans focused on driving growth through financing and sales of pre-owned automobiles as well as maximizing bottom-line performance of operations spanning production, quality, service, and collections across 3 business locations

  Expertly reviewed operation reports, portfolio performance and financial statements to evaluate progress in attaining goals and defined solutions for accelerating results

  Effectively oversaw 20 employees; included conducting weekly sales and collection trainings for enhanced performance

  Consistently ensured compliance with policy, procedure and industry standards by conducting monthly dealership audits

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Special Finance Manager, Frank Smith Toyota 2010-2012

  Successfully grew special finance contract production from 10 to 70 monthly by effectively securing financing for subprime customers

  Concurrently maximized profits by cost-effectively sourcing and persuasively negotiating acquisition of pre-owned inventory

Market Area Manager, Credit Acceptance Corp. 2008-2010

  More than quadrupled number of dealerships and increased contracts from 36 to 300+ monthly through strategic market development and business management practices

  Delivered dynamic weekly presentations to Owners and General Managers as well as steered monthly quarterly meetings to establish and ensure achievement of aggressive upcoming month goals

  Optimized CA territory sales production by conducting effective sales trainings and providing motivating leadership

Owner, Lumberton Motor Company 2004-2008

  Successfully directed full-scope dealership operations spanning human resources, sales and funding of deals through procurement and inventory control

  Effectively hired, trained and directed top-performing team, with strong focus on creating a positive work environment instrumental to maximizing employee performance and retention

  Profitably purchased and maintained 60-unit inventory

Finance Manager, Silsbee Ford Lincoln Mercury Toyota 2001-2004

  Launched career selling F&I (finance and insurance) products, achieving solid back end profit and contracting 7-10 new customers daily

  Built productive, collaborative relationship with sales desk and sales team to maximize revenue production

Certified, Finance and Insurance, Ford Motor Credit; 2000