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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
20+ years of experience in high-level technical roles with significant experience in handling full-cycle recruiting and employee management
Holder of MCP, CNS, CNE, MCSA and Windows 7& 8 Certifications
Self-driven team player with strengths in communication and developing interpersonal relationships.
Possess excellent planning, organization, time management and decision-making skills
Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence
Proficient/Knowledgeable in: PC, Apple, Cisco, VoIP, Remedy, Bomgar,PCAnywhere, Asset Track, RDP,O365, Lotus Notes, Appsense, Box, Skype, Nexdgen, SharePoint, McAfee, Anyconnect, Dragon, Mobile Iron, iPhone, iPad, Surface, BlackBerry, Bric, Esso, Wsso, Health Connect, Citrix, Cisco switches, routers & hubs, wireless aironets, Link Runner, Aruba s, Symbol handheld scanner and Wireless Carts
Key Competencies
Full-Cycle IT Recruiting Team Leadership Process Improvement Candidate Sourcing |
Project Management Employee Development Performance Management Phone/In-Person Interviews |
Contractor Management Complex Problem Solving Attention to Detail Social Media Recruiting
|
Recruiting Experience
- Extensive experience in performing workforce planning with a focus on identifying open positions in addition to determine urgent staffing needs
- Source potential candidates and review incoming resumes along with scheduling/completing both phone and in-person interviews
- Instrumental in identifying appropriate candidates and making hiring decisions in addition to a background in managing staff members which includes handling disciplinary action
Professional Experience
Kaiser Permanente, Wailuku, HI 2006-Present
Senior IT Support, Outer Islands (2009-Present)
- Instrumental in the completion of a VoIP rollout over 1200 Cisco Phone s
- Presently engaged in two simultaneous projects: planning, coordinating & rolling out 1100 workstations & 245 Printers to three newly acquired hospitals as well as two more affiliated sites on the Island of Maui as well as two building relocations consisting over 50 workstations
- Acted as the Senior Technologist for IT Operations on the Island of Maui for the past 10 years
- Presently overseeing a wide range of customers in our 8 clinical sites , 3 hospitals and 2 affiliate sites
- Entrusted to develop information technology program scopes, strategic plans, group liaison activities and project implementations
- Conducted comprehensive technical support for ten clinical facilities and remote end users
- Promoted to this role for superior performance in previous capacity
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Kaiser Permanente Continued:
Intermediate Technician (2006-2009)
- Skillfully executed tasks such as fault diagnosis and repair, installation, upgrades and swaps
- Inventoried all technology on hand and conducted audits to ensure accuracy and completeness
Carnival Cruiselines, Miami, FL 2005
Information Manager
- Selected from global personnel to attend first company IT college onboard under-construction New Valor learning shipboard computer technologies, applications & procedures
- Expertly conducted technical support for shipboard computers, POS systems and satellite communications
Maui Land & Pineapple, Kahului, HI 2001-2004
Information Manager
- Sole employee engaged in provision of IT technical support for seven pineapple factories
- Proficiently maintained computers, printers, fax machines and Thin Clients
Dun & Bradstreet, Allentown, PA 1997-2000
Intermediate IT Technician
- Maintained server backup systems, software applications and telephones for Donnelly Directory, Nielsen Ratings and Dun & Bradstreet
Professional Development
Certifications in Progress: Practice Workflow & Information, Management & Redesign Specialist, Implementation Manager (CHTS-IM), Implementation Support Specialist (CHTS-IS), Technical Software Support (CHTS-TS), and Trainer (CHTS-TR)
Completed Certifications: Microsoft Windows 7 Certification, Microsoft Certified Professional (MCP), Microsoft Certified Systems Administrator (MCSA), Microsoft Certified, Network Administrator (CNA), Certified Novell Network Engineer (CNE), Carnival Cruiselines Information Technology College Graduate, Practice Workflow and Information Management & Redesign Specialist, Implementation Manager, Implementation Support Specialist, Technical Software Support, and Trainer
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in full-cycle IT Recruiting roles within a variety of industries with experience in sourcing potential candidates, developing technical job description, interviewing candidates, and making hiring recommendations. In addition, I have a keen ability to handle employee disciplinary action including termination and performance management.
To complement my professional experience, I also possess superior interpersonal and communication skills with an impressive ability to foster positive rapport with customers, vendors, co-workers, and members of management.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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