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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Versatile, results-oriented Strategic Leader with 20+ years of experience in leadership roles within a variety of industries. Advanced experience in improving daily productivity levels along with steadfast listening skills which provide a valuable asset/tool to internal clients and ensures high efficiency levels. Equipped with a significant level of communication and interpersonal abilities with a strong background in effectively fostering positive relationships with internal/external teams.


Key Competencies

Warehouse Operations Management Workflow/Process Improvement Contract Negotiation

Shipping/Distribution Decision Making/Planning Complex Problem Solving

Productivity/Efficiency Oral/Written Communication Creating Effective Teams


Professional Experience

MSC Direct, Atlanta, GA 2013-Present

Shift Manager

  • Direct daily shift operations within a fast-paced environment with a focus on increasing productivity, efficiency, and operational revenue
  • Design and implement innovative strategies, analyze and streamline current SOPs, monitor operational metrics, and lead various employee and/or safety programs
  • Supervise over 50 cross-functional team members which requires providing individualized coaching and training along with handling employee relations logistics
  • Monitor various metrics related to KPI, labor management, inventory, and SOP adherence along with determining LPH and expected workload using a daily labor planner


North Coast Logistics, Macon, GA 2011-2013

Operations Manager

  • Played a lead role in leading the operations of a 100,000-square foot industrial warehouse space which had 2 shifts and required developing transportation routes, work schedules, and assignments
  • Coordinated detailed safety briefings which outlined both DOT and OSHA regulations, tracked Driver logs, and ensured continuous compliance with both state and federal regulations
  • Utilized superior communication and interpersonal abilities to maintain positive rapport with customers along with diffusing escalated operational situations


Purdue Farms, Perry, GA 2007-2011

Operations Manager

  • Led daily operations within a 200,000-square foot freezer and cooler space which required supervising staff members, creating schedules based on workload, and completing daily cycle counts
  • Identified and research inventory discrepancies, consistently maintained 100% inventory accuracy, and implemented strategies aimed at reducing cost and improving quality
  • Facilitated on the job training with the Safety/Quality Manager, coached others on FDA regulations, and supported P&L responsibilities


Stanford Refrigerated Warehouse, Macon, GA 1999-2007

Operations Manager

  • Oversaw a 160,000-square foot fully racked warehouse space which included creating staffing schedules and working with executive leadership teams
  • Completed daily cycle counts to identify inventory discrepancies along with successful reducing labor costs by 35% within 1 year


Additional Professional Experience Includes: Shipping/Receiving Supervisor, Vander Water Airframe

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