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Proficient Business Leader seeking to apply expansive specialist knowledge and many years of experience to a rewarding new position providing superior service.
Skilled and knowledgeable Manager experienced in sales, finance, customer service, personnel leadership, collections, debt management, organizational collaboration and problem resolution.
Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation.
Ensure provision of superior guest service to generate strong repeat business.
Adept and experienced in collaborating with diverse clientele to successfully attain program targets, parameters & other criteria.
General Manager and Collections Manager, Rose & Associates, Sauk Rapids, MN 1995 - Present
Skillfully communicate with debtors and creditors to negotiate settlements.
Ensure accuracy and completeness of all case files prior to activation.
Prepare comprehensive documentation on all cases.
Establish monthly payment plans with debtors.
Accurately process and document all payments.
Diligently ensure completion of remittances to third parties.
Conduct detailed skiptrace operations to locate debtors.
Recruit, instruct, oversee, develop and discipline employees.
Collection Supervisor, Colorado Collection Agency, Denver, CO 1991-1994
Night Sales Manager, Dallas Morning News and Suburban News, Arlington, TX 1989-1991
Director, Texas Cheerleading Academy, Grand Prairie, TX 1986-1988
Zig Ziglar Sales Course, 1990
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