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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

Experienced management professional with 15+ years of experience within high-stress environments along with a keen ability to lead others and increase organizational revenue. Experienced in designing business development strategies, managing e-commerce websites, and overseeing daily operations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in successfully fostering rapport with others.

Key Competencies

 

 

         Sales/Business Development

         eCommerce Websites

         Publishing Industry

         Vendor Management

         Team Leadership

         Strategy Development

         Technical Writing

         Project Management

         Process Improvement

         Attention to Detail

         Complex Problem Solving

         Account Management

 

Professional Experience

Self-Employed, Orlando, FL November 2015-Present

Management Consultant

  Directly manage several administrative and operational functions within a high-stress environment with a focus on increasing efficiency and productivity for clients

  Design and implement unique strategies which have resulted in increasing business revenue and growth in addition to managing corporate realignments

  Identify potential revenue sources within the client s market, monitor market trends, and successfully reduce corporate risk

  Create and implement comprehensive marketing plans, pricing strategies, and in-depth product development strategies

 

The Institute of Retail Auditors Inc., Altamonte Springs, FL 2007-2016

Director, Publishing and Retail Development (2012-2016)

Manager, Retail Global Operations (2010-2012)

Analyst, Retail Global Operations (2008-2010)

Contractor (2007-2008)

  Held several progressive managerial roles within an organization which provided auditing services to over 185,000 members in over 190 countries

  Supervised a team of 5 staff members and 10 contract staff members which required providing individualized coaching/mentoring and diffusing employee relations issues

  Played a lead role in the development and implementation of long-term strategies which were concentrated on achieving long-term strategic goals

  Led the launch of a new e-commerce platform in addition to overseeing the publication and conversion of over 200 books/publications

  Increased growth by over 6% during the economic recession through the design of strategies focused on increasing growth in an e-commerce website

  Successfully increased total transactions by 28.9 percent and revenue of a new product line by 55% in addition to increasing web orders by 7%

  Played an integral role in increasing Amazon sales by 126% in a span of 4 years along with managing a website redesign which resulted in over $160 thousand in total revenue

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Professional Experience Continued:

Accurate Inventory Calculating Services Inc., Altamonte Springs, FL 2007

Lead External Auditor

  Utilized superior analytical and financial acumen in order to oversee auditing projects within the retail grocery store industry

  Supervised a team of 9 Auditors, reviewed and analyzed inventory records, investigated fraudulent activities, and designed inventory management techniques

  Designed 4 fraudulent activity reports which highlighted the details of over $105 thousand in losses along with overseeing the implementation of a streamlined inventory control system which increased inventory turnover by 39%

 

Sherwin-Williams, East Brunswick, NJ 2005-2006

Assistant Store Manager

  Oversaw day-to-day operations within a retail store environment which included supervising cross-functional teams and providing superior customer service to customers

  Utilized exceptional operational acumen in order to oversee all new hire benefit administration, time-off/vacation requests, and professional development/training

  Ensure that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business

  Successfully drive sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation

  Played a lead role in an increase in revenue by $90 thousand through the successfully conversion of DIY customers into commercial customers

 

Education & Awards

 

MBA, Business Management and Marketing Concentration

NOVA Southeastern University, Ft. Lauderdale, FL

Magna Cum Laude Graduate (3.93 GPA)

 

Bachelor of Science, Business Administration, Management Concentration

West Virginia University, Morgantown, WV

 

Apex Award of Excellence, Communications Concepts Inc.

Digital Book Award, F+W Media

Gold Ink Award, First Impressions Printing Group

Sigma Beta Delta International Honor Society, NOVA Southeastern University

Golden Key International Honor Society, Nova Southeastern University

President s Recognition Star Award

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