Results-driven Operations Manager with extensive experience building / leading high-performance teams in fast-paced environments.

         In depth understanding of best accounting practices obtained throughout completion of upper level coursework.

         Recognized for excellent leadership and organizational skills.

         Experienced in developing and implementing highly effective training initiatives to boost team productivity.

         Top notch interpersonal skills, key to delivering quality customer service.

Magic Memories (Previously Sharpshooter) 2016-Present

Supervisor

         Fulfill key operations management position within the Georgia Aquarium; oversee up to 20 team members and deliver high quality service.

         Streamline existing processes to significantly increase efficiency throughout daily operations.

         Responsible for creating SOPs for sales editing station servicing up to 18k guests daily.

         Conduct in depth training to boost team performance; closely monitor productivity and implement action plans as necessary.

         Demonstrate strong organizational abilities while managing financial operations and inventory control processes.

Sharpshooter Imaging, SkyView Atlanta 2013-2016

Assistant Manager (2016)

         Received multiple merit based promotions due to top notch leadership skills.

         Developed and implemented highly effective training processes to boost team performance; monitored productivity and ensured achievement of objectives.

         Contributed extensively to team building initiatives; involved in recruitment, interviewing and training.

         Generated detailed financial and inventory level reports.

Lead Sales Photographer (2015-2016)

         Used strong management skills to oversee daily operations throughout department.

         Closely monitored team performance and devised highly effective tactics to boost productivity and achieve goals.

         Responsible for hiring and training new team members while promoting significant growth.

Sales Photographer (2013-2015)

         Provided excellent customer service to patrons; promoted sale of products while ensuring adherence to company regulations.

         Demonstrated strong leadership skills with an ability to maintain professionalism throughout daily interactions.

AT&T 2014

Wire Technician

         Delivered high quality customer service; made knowledge based product recommendations, troubleshot issues and resolved inquiries in a prompt manner.

Kappa Kappa Psi National Honorary Band Fraternity Inc. 2008-2011

Treasurer

         Leveraged excellent organizational abilities to accurately record funds and ensure on time collection of member dues.

         Thoroughly reviewed financial information for accuracy.

The Smallwood Group, Financial Management 2008

Accounting Intern

         Gained valuable exposure to best accounting practices, including management of accounts receivable / payable, general ledger and tax preparation.

         Generated detailed financial reports; relayed pertinent information to upper level management.

         Performed administrative tasks on time in a deadline based environment.

JCPenny 2006

Sales Associate

• Demonstrated strong customer service and sales skills throughout daily interactions with customers within a fast-paced, retail environment.

Bachelor of Science in Accounting, Albany State University, Albany, GA; 2011

Completed extensive coursework in Accounting I & II, Intermediate Accounting 1, 2 &3, Cost Accounting and Tax Accounting.

National Association of Black Accountants (2009-2011) | Students in Free Enterprise (2009)

Accounting Club (2009-2011) | My "Psi"ed Mentor (2008-2011)