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Dedicated and accomplished Administrative Professional with 20+ years of experience and a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in managing cross-functional teams and implementing innovative operational processes.
Administrative Operations Timeline Management Team Leadership Program Management
Microsoft Office Suite Meeting Deadlines Vendor Management Non-Profit Industry
Fundraising/Development Tools Process Improvement Calendar Management Customer Service
Direct day to day operations within a fast-paced environment which centered on managing the matching gifts donor program
Identify and contact potential donors within the community, create program best practices, and interact with donors in regard to payments and/or donation inquiries
Oversee daily administrative operations which includes generating program specific reports, played a lead role in training new staff members, and designed a yearly calendar for daily job rotations
Complete all gift processing activities which includes copying gift checks, preparing daily bank deposits, and entering gift information into a CRM system
Supported data entry related tasks which included reviewing and entering medical service and direct billing charges along with handling special billing situations
Provided training and coaching to new team members within the department, processed billing record revisions, and organized billing record forms
Coordinated various administrative operations which included reviewing and updating outpatient medical records and generating daily reports
Answered incoming phone calls and addressed customer inquiries in addition to successfully diffusing escalated customer service situations
Bachelor of Science, Business Management, Cardinal Stritch University
Hiring Agent Name
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and administrative roles with experience in overseeing fundraising/development logistics within a large non-profit environment. In addition, I have strong experience in building positive relationships with both internal and external customers, improving current operational processes, and training/mentoring new staff members.
Career Highlights Include:
Oversee daily administrative and development program operations which includes generating program specific reports, played a lead role in training new staff members, and designed a yearly calendar for daily job rotations
Bachelor of Science in Business Management from Cardinal Stritch University
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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