Personable professional, with valuable, hands-on experience solving problems and leading projects.

  Work history of earning promotions to positions of greater responsibility for completing projects on-time.

  Demonstrated ability to quickly gain the trust, confidence and respect of key stakeholders.

  Excellent listening, verbal communication and interpersonal skills while working closely with clients, colleagues and vendors in a face-to-face, telephone and email environment.

  Experience working with up to 25 colleagues on projects of varying complexity to improve processes.

  Trained, mentored and coached a team of up to five personnel to maximize their potential and excel.

  Solid analytical, time management, organizational and attention to detail skills, including prioritizing tasks.

Project Management Team Building/Leadership Staff Management/Training

Continuous Improvement Problem Solving Strategic Planning

Contract Negotiations Client and Vendor Relations Purchasing

Help Desk Analyst, Optimum Networking Month Year-Month Year

  Provided exceptional service to customers in a dynamic, fast-paced environment.

  Displayed stellar listening, verbal communication and interpersonal skills to identify and resolve problems.

Professional Estimator, Alpine Lumber Oct. 2014-May 2015

  Built and maintained positive relationships with colleagues, customers, vendors and subcontractors.

  Worked with personnel in the corporate division and local work teams to achieve performance goals.

  Negotiated favorable contracts with subcontractors regarding services and materials.

  Developed a construction budget and projected costs for a variety of initiatives.

  Drafted special reports after collecting, analyzing and summarizing important information and trends.

Consultant to Gates Corp. Mar. 2010-May 2014

  Hired by former employer because of stellar project management and collaborative skills.

  Interviewed subjects and analyzed key search terms across multiple platforms of electronically stored information in order to provide attorneys in the Legal Department with evidence of product failure.

  Showcased solid people and project management skills while developing project plans to transfer data from an obsolete Windows server 2003 to Windows 2008.

  Communicated effectively with end users on transfer project to ensure efforts met their specific needs.

  Demonstrated flexibility and versatility to take on projects of varying complexity and scope.

Gates Corp. May 1989-Oct. 2009

  Consistently promoted to positions of greater responsibility over a 20-year period for exceeding performance objectives on behalf of this maker of power transmission belts and fluid power products.

Project Manager (2005-2009)

  Led multiple projects to on-time completion and also improved the efficiency of operations.

Gates Corp. (continued) 1989-2009

Project Manager (2005-2009) continued

  Brought a number of projects into compliance that had been out of scope, out of budget or off schedule.

  Collaborated effectively with executive staff and project sponsors to evaluate needs and achieve goals.

IT Logistics and Transportation Manager (2007-2009)

  Boosted imports and exports distribution across the globe for raw materials and finished goods.

  Initiated and implemented solutions that increased productivity and reduced delivery time and cost.

  Drafted and delivered process updates of shipments to senior level executives.

Global Software Governance Manager (2006-2007)

  Led and coordinated multiple projects simultaneously, working closely with personnel across the marketing, sales, engineering and manufacturing divisions.

  Evaluated products and analyzed market conditions to determine hardware and software configurations.

Desktop Architect (2005-2006)

  Showcased strong communication skills while managing leasing programs and negotiating prices with the likes of key decision makers at IBM and Dell.

  Created hardware and software standards based on new and existing technologies and requirements.

Contract Management and Software Licensing Manager (2004-2005)

  Negotiated strategies for original equipment manufacturers (OEMs), including Oracle and Microsoft.

  Communicated with key personnel at Microsoft and large account resellers (LARs) to determine the model for enterprise agreements and software assurance licenses.

Business Division Help Desk/Operations Manager (2000-2004)

  Led a team of more than 400 employees and 50 field sales representatives to provide great service.

  Proactively identified and resolved problems in an accurate, timely and efficient manner.

Netware Network Administrator (1998-2000)

Associate Application Developer (1994-1998)

Product Specification Technician (1989-1994)

Certified Construction Manager

Certified Software Administrator

Asset Disposal Management

Volume Licensing Service Center (VLSC), Microsoft Corp.

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am personable professional, with valuable, hands-on experience solving problems and leading projects. My work history includes earning promotions to positions of greater responsibility for completing projects on-time. In this capacity, I have a demonstrated ability to quickly gain the trust, confidence and respect of key stakeholders. I also offer excellent listening, verbal communication and interpersonal skills while working closely with clients, colleagues and vendors in a face-to-face, telephone and email environment. Among my additional unique qualifications and achievements:

  Experience working with up to 25 colleagues on projects of varying complexity to improve processes.

  Led multiple projects to on-time completion and also improved the efficiency of operations.

  Managed and coordinated multiple projects simultaneously, working closely with personnel across the marketing, sales, engineering and manufacturing divisions.

  Trained, mentored and coached a team of up to five personnel to maximize their potential and excel.

  Negotiated favorable contracts with subcontractors regarding services and materials.

  Initiated and implemented solutions that increased productivity and reduced delivery time and cost.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

720-635-6438

Dear (Person You Interviewed With):

I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION) position currently available at your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident I can exceed your performance expectations immediately.

As discussed, I am a personable professional, with valuable, hands-on experience solving problems and leading projects. I possess excellent listening, verbal communication and interpersonal skills while working closely with clients, colleagues and vendors in a face-to-face, telephone and email environment. I ve also trained, mentored and coached a team of up to five personnel to maximize their potential and excel.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy

720-635-6438