Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Quick-Learning Professional who contributes proven talents in Business Operations, Customer Service, Data Analysis, Trends Tracking, Process Optimization, and Administrative Support, as well as demonstrated experience in Team Building / Training, Systems Automation, Policy / Procedure Adherence, and Regulatory Compliance. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results, and who rapidly adapts to evolving scenarios. Ambitious Self-Starter who rises above strategic business challenges to improve the bottom line and achieve winning outcomes, including recently developing a personal sports apparel line generating a net profit of $37,000+ in 2016. Bilingual Communicator (English / Spanish) who develops synergistic relationships with decision-makers, administrative teams, and clients / customers, and who leads peers by example and with ethics and integrity.

Customer Sales Representative

Capitalize on the opportunity to lead forward-thinking sales of athletic equipment and apparel, including forming profitable relationships with customers with a targeted focus on upholding a stellar company reputation and excellence in customer satisfaction. Collaborate with top-performing teams to achieve a common goal. Compile data to identify trends in sales deficiencies and accomplishments. Interpret policies, standards, and guidelines to assist customers.

  Promote highly profitable online sales of sporting goods equipment.

  Contribute talent in multi-product / services sales and marketing techniques.

  Continually observe retail sales and market trends, as well as new lines of key products.

Child Care Provider

Delivered individual- and group-centric child care while creating educational and recreational activities designed to develop children s psychological, emotional, behavioral, and social skills and enrich children s lives through play and learning. Objectively observed and documented children s behavior and progress, and provided written and verbal updates to parents. Coordinated and managed activities schedules while providing continuous child supervision.

  Met with parents to discuss business operations and child care rules for a seamless experience.

  Defined all business policies and procedures, including safety protocols to align with state regulations.

  Created and reviewed detailed checklists for allergies, emergency contacts, and other child-specific issues.

Event Planner (Self-Employed)

Expertly led design, development, coordination, and management of small- and large-scale events for a diverse clientele, including planning three weddings, four beauty pageants, and countless birthday and private parties. Created and implemented innovative marketing and promotional materials. Contributed sharp analytical abilities toward cost-effectively managing high-volume budgets, negotiating and managing contracts, and facilitating short- and long-term event planning objectives. Handled all stage venue operations, coordinated vendors, and secured event insurance.

  Consistently demonstrated a keen eye for symmetry and design as an event specialist.

  Scheduled all guest speakers, vendors, and participants and collected fees, as applicable.

  Successfully calculated budgets for 15+ events, and maintained detailed schedules for events.

Yyyyyy x. yyyyyy

Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Assistant Hotel Manager

Played a vital role in driving seamless hospitality operations within a fast-paced hotel environment, including quickly assessing guest needs and ensuring sufficient resources to optimize guest service levels and settle conflicts promptly and to mutually beneficial resolutions. Recruited, trained, mentored, and managed services-focused hotel team members. Cost-effectively managed a hotel inventory of supplies, and prepared purchase orders. Processed invoices.

  Increased guest bookings by collaborating with top marketing teams.

  Delivered support in the integral administration of personnel training programs.

  Established long-term relationships with key corporate clients to boost the bottom line.

  Maximized use of resources to achieve goals by planning and prioritizing weekly employee schedules.

  Continually reviewed guest feedback and on hotel website, and interacted with guests to resolve issues.

Advertising & Promotions Specialist

Spearheaded results-generating online and / or printed advertising while developing unique and memorable designs with in-depth knowledge of marketing strategies and up-to-date market trends, demographics, and target audiences.

  Led co-workers in meeting and / or exceeding goals, and delegated workflow accordingly.

  Prepared dynamic presentations for the General Manager to illustrate vision and sales direction.

  Increased client acquisitions by placing calls to local radio stations regarding current and upcoming sales.

Call Center Sales Representative

Utilized bilingual communications abilities in Spanish and English languages to support customers in filling out auto loan and credit applications, including performing essential cold calling, delivering essential sales scripts, and using automated systems as required to achieve objectives. Created detailed spreadsheets containing all call information.

  Profitably secured new sales by reaching out to existing customers.

  Routinely overachieved stated sales goals, and was awarded a sales bonus.

  Developed a telemarketing script in Spanish used by the entire telemarketing staff.

Undergraduate Studies Thomas University

Undergraduate Studies University of Maryland Eastern Shore

Active Volunteer Various Local Food Banks

Former Volunteer ￨ 1^st Grade Student Teacher Princess Street Elementary