- Flat 5 Athena Court Ÿ St Johns Wood, London NW8 6DP ( +44 xxx-xxx-xxxx4 * abc@xyz.com

HR Generalist (Global)

Qualifications Profile

    Self-assured, dynamic, and results-driven professional with more than 17 years providing administration and customer services in insurance, investment, and healthcare business, with the last 6 years in high-performance HR management in the financial services sector.

-    Strong passion for delivering outstanding employee services that create job satisfaction and foster teamwork synergies in achieving business objectives

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

Key Expertise

    Strategic Human Capital Planning & Execution

    Personnel Administration

    Relationship Management (Clients, Employees, & the Public)

    Payroll & Benefits Administration

    Job Specification Development

    Manpower Sourcing & Recruitment

    Talent Retention & Management

    Performance Appraisal

    Career Development

    Conflict Management

    Workplace Diversity Management

    Severance Management

    Process/Workflow Improvement

    Policies & Regulatory Compliance (i.e. EEOC, OSHA, Title VII, ADEA, ADA, FLSA, FMLA, etc.)

    Program/Project Management

Technical

    Apps: HRIS applications (Ascentis Employee Manager, Millennium payroll system, iCIMS)

    OS: Mac OS X, MS Windows XP,

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook),

Professional Experience

    Served as the main point of contact for all HR processes and enquiries, assisting the recruiting team and business partners in developing and executing recruitment strategies that yield competent applicants to the company s vacant positions as requisitioned and approved by management through iCIMS.

    Posted vacancies online using the company website and other recruitment sites such as CareerBuilder, Monster, Indeed and UK government Job Match websites, assessing candidate resumes for review by hiring managers.

    Notified applicants on scheduled interviews, coordinating with hiring managers for final screening, sending post-interview results, providing employment offers to successful applicants, drafting and executing employment contracts, and preparing new hire onboarding documents and orientation sessions.

    Created and updated employee files while maintaining project plans and ad-hoc activities for the Operations HR team

    Served as the company s main point of contact for all HR process and enquiries on company policies, work opportunities and vacancies, compensation and benefits, and employee relations issues.

    Assisted HR management in executing recruitment processes, HR program development and implementation, position vacancy approvals, exempt/non-exempt employee classification project.

    Managed pre-employment background screening and drug tests, coordinating new hire processing with hiring managers and HR personnel in providing IDs, access cards, payroll authorization, benefit memberships, onboarding sessions, employee record creation, office space assignments, immigration administration.

    Collaborated with hiring managers in managing position descriptions, vacancy processing, posting notices on the company intranet and other online recruitment sites.

    Coordinated enterprise-wide training and development programs for management and staff, conducting appraisal workshops, expatriate relocations, and staging HR events such as blood drives and health/wellness programs.

    Conducted exit interviews to analyze patterns or departure, identifying employment issues for remediation.

    Oversaw benefits administration, maintaining FSA/Commuter benefits enrollment and funding process, and processing annual EEOC, OSHA and workers compensation reports for submission to management and government agencies.

American Metal Market Ÿ New York, NY Customer Service 2003 2010

New York Life Insurance Company Ÿ New York, NY Administrative Assistant 2002 2003

Doshi Diagnostics Imaging Center Ÿ New York, NY Assistant Manager Administration 1999 2002

Education

    Masters in HR Management, BARUCH, ZICKLIN SCHOOL OF BUSINESS New York City, NY, (2014)

    B.S. in HR Management, BERKLEY COLLEGE, New York City, NY (2009)