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- 2310 Dean street Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx CP: ( xxx-xxx-xxxx . * firstname.lastname@example.org
Customer Service ▪ Receptionist ▪ Cash Teller
Self-motivated and results-driven solutions provider, management professional with more than 10 years providing high-performance administrative support, customer service, and operations support in the private law practice as well as beauty & healthcare sectors.
- Proven dedication to process efficiencies in ensuring a satisfying client experience, enabling the business to achieve cost and service quality advantages in highly competitive markets.
- Well-organized and resourceful with multitasking and prioritization skills that maximize assigned resources to achieve outstanding patient care, administrative support, and front-office customer service.
Versatile, flexible, and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.
Excellent interpersonal communication skills that inspire customer confidence, promote performance excellence, and foster teamwork synergies across multi-functional engagements.
Worked independently providing basic bookkeeping support in posting financial transactions into the G/L accounts, verifying and reconciling bank deposits, transmitting money, and serving as a cashier-teller.
Provided customer service support addressing customer issues and maintaining professional relationships.
Supported logistics management in processing cash transactions for outbound shipments.
Provided front-office customer service welcoming guests and patrons to the salon, making announcements, delivering information, directing visitors to assigned staff, answering incoming calls, and booking appoints.
Organized and coordinated meetings using Outlook scheduling, maintained staff and billing records, and managed supplies inventory, initiating purchases to ensure availability of commonly used stocks.
Built lasting professional relationships with clients to ensure repeat business and word-of-mouth promotion, and accredited suppliers that enabled the business to achieve cost advantages.
Formulated and processed legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements for multiple attorneys, & kept record of the dockets on behalf of the attorneys, efficiently answered phone calls from prospective and active clients.
Provided administrative support, assisting attorneys in collecting information such as employment, case histories, depositions, discovery reports, & court transcripts, among others), completed pertinent forms such as accident reports, trials, court decisions, etc.
Facilitated completion of daily administrative and clerical procedures included mail, fax, and delivery of legal correspondence to clients, witnesses, and court officials.
Supervised daily living routines of elderly, ill, and disabled clients, facilitating with completing personal hygiene and grooming, escorting clients to various appointments, preparing meals according to dietary restrictions, and overseeing lighthouse maintenance.
Handled emergency healthcare support assisting nurses in the ER room, checking vital signs (pulse, temperature, blood pressure, and respiration), and in administering initial medication as prescribed by resident doctors and head nurses.
Provided administrative support, admitting patients, scheduling appointments, answering phone inquiries, and providing patients with needed information.
A.A.S. in Criminal Justice, ASA College Xxxxxx, XXXXXX (2013)
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